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Dispute Resolution Specialist

1 month ago

Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Nityo Infotech Philippines Services Inc.

Job Title: Dispute Management Specialist

Location: Makati City

Work Setup: Onsite reporting

Schedule: Dayshift

Salary: Up to 33,000 + Complete benefits

Key Qualifications:
  • Graduate of Business, Information Technology, or related discipline
  • Experience in interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement
  • 1 year experience in a bank's e-Banking or ATM Center Operations
  • Excellent communication and problem-solving skills
  • Proficient in Microsoft Office applications

We are seeking a highly skilled Dispute Management Specialist to join our team at Nityo Infotech Philippines Services Inc. The ideal candidate will have a strong background in dispute resolution, transaction monitoring, and settlement, with excellent communication and problem-solving skills.

The successful candidate will be responsible for managing disputes related to interbank ATM and InstaPay transactions, as well as monitoring and settling transactions. They will also provide excellent customer service and work closely with the banking operations team to ensure smooth day-to-day operations.

If you are a motivated and detail-oriented individual with a passion for dispute resolution and banking operations, we encourage you to apply for this exciting opportunity.