Dispute Resolution Specialist
1 month ago
We are seeking a highly skilled Dispute Management Specialist to join our team at Nityo Infotech.
Key Responsibilities:- Receive and handle disputes from member banks in a timely and efficient manner.
- Assess each dispute promptly and take genuine steps to resolve or clarify disputes using approved dispute resolution processes.
- Determine priority for new cases or those with no documented recommended disposition and acquire details and all related information to be used in resolving such cases.
- Resolve disputes containing appraisal/judgment in BSS.
- Must be a graduate of any Business, Information Technology course or any related discipline.
- Preferably with experience in interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement.
- 1 year experience in a bank's e-Banking or ATM Center Operations.
To be considered for this role, please submit your updated CV to the HR department.
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Dispute Resolution Specialist
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Makati City, National Capital Region, Philippines Nityo Infotech Full timeWe are seeking a skilled Dispute Resolution Specialist to join our team at Nityo Infotech. As a key member of our Dispute Management team, you will be responsible for receiving and handling disputes from member banks, assessing each dispute promptly, and taking genuine steps to resolve or clarify disputes in the simplest, appropriate, and most effective way...
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