Customer Support Resolution Specialist
1 week ago
Nityo Infotech is a reputable company committed to delivering exceptional IT services.
Salary and BenefitsWe offer an attractive salary of $60,000 per year, along with a comprehensive benefits package that includes health insurance, retirement savings plan, and paid time off.
Job ResponsibilitiesThe Service Desk Specialist will be responsible for providing top-notch technical support to our clients. This involves troubleshooting and resolving various IT-related issues in a timely and efficient manner.
Key Skills and Qualifications- Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
- Knowledge of ITIL framework and ticketing systems.
- Familiarity with Windows, Mac OS, and common office applications.
To succeed in this role, you will need:
- At least 1-2 years of experience in a service desk or technical support role.
- Excellent communication skills and the ability to work effectively with cross-functional teams.
Nityo Infotech is a dynamic and innovative company that values its employees and strives to provide them with opportunities for growth and development.
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