Fintech Partner Success Leader

3 days ago

Mandaluyong City, National Capital Region, Philippines beBeeStrategic Full time ₱800,000 - ₱1,200,000

Role Description:

We are seeking a strategic and driven leader to shape the future of partner success at our organization. The Sr. Partner Onboarding Manager will lead the end-to-end onboarding, provisioning, and offboarding of commercial partners including merchants, remittance tie-ups, disbursement partners, corporate savings clients, and future business solutions.

This high-impact leadership role requires operational excellence, scalable processes, and collaboration across teams to deliver seamless partner experiences. If you are passionate about fintech, thrive in fast-paced environments, and know how to turn strategy into execution, this role is for you.

Key Responsibilities:
  • Lead the full lifecycle of partner onboarding and offboarding for our commercial ecosystem.
  • Ensure compliance with regulatory standards while managing risk.
  • Monitor Service Level Agreements (SLAs), optimize turnaround times, and drive accuracy and efficiency.
  • Design and implement scalable onboarding strategies that support business growth.
  • Collaborate with Sales, Compliance, Product, Tech, Finance, and more to streamline partner journeys.
  • Analyze performance metrics to uncover insights and drive continuous improvement.
  • Champion new tools and automation initiatives through testing and pilot launches.
  • Foster a partner-first mindset that drives satisfaction and long-term retention.
  • Coach and lead a high-performing onboarding team with a culture of accountability.
Requirements:
  • Graduate of any 4-year business course.
  • 8–10 years of operations experience in fintech or financial institutions.
  • Proven leadership in deposit account opening, partner onboarding, or account provisioning.
  • Strong communication, analytical, and presentation skills.
  • Detail-oriented, data-driven, and comfortable working with numbers.
  • Highly adaptable and thrives in dynamic, fast-paced environments.

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