Guest Experience Manager

Job DescriptionAs a guest experience coordinator, you will oversee the management of incoming reservation requests, ensuring exceptional service and accuracy. You will utilize strong communication skills and attention to detail to assist guests in planning their stays with personalized recommendations.Key responsibilities include managing reservation...

Job SummaryWe are seeking a Guest Relations Officer to join our team, responsible for providing exceptional service to Indian-speaking guests and VIPs.About the RoleThis is an entry-level position that requires a graduate with a degree in Hospitality Management or a related field. The ideal candidate will have at least one year of experience in a luxury...

Job Title: Short-Term Rental Guest Services AgentJob Summary:This role requires an individual to act as the primary contact for guests, ensuring a seamless and memorable experience. The agent will be responsible for promptly responding to inquiries, resolving guest issues, and coordinating with internal teams to maintain high standards of service.Key...

Guest Experience Manager RoleKasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers.Job DescriptionWe are looking for a Guest Experience Manager to create a positive,...

Job TitleYou should have a contagious passion to deliver the best guest experience.Able to relate to our mission of empowering women through style, and have a strong personal sense of fashion and style.Not afraid of approaching strangers and striking genuine conversations, guests are not afraid to approach you either.A leader with a proven record of...

Operations Associate Job DescriptionWe are seeking a skilled and resourceful Operations Associate to oversee the daily operations of a portfolio of short-term rental properties.This role blends hands-on property management, guest services, administrative coordination, and light marketing/design.You will work closely with ownership and vendors to ensure our...

Customer Experience RepresentativeThe primary objective of this role is to deliver an exceptional customer experience by providing personalized attention and ensuring the overall satisfaction of guests.Identify loyal customers and foster strong relationships through consistent, high-quality service, thereby encouraging repeat visits.Establish a rapport with...

About the RoleWe are seeking experienced Guest Services Agents to provide exceptional experiences to our guests and property owners. The ideal candidate will have a proven track record of delivering seamless and memorable stays.

Job OverviewThe Guest Experience Manager I role is responsible for overseeing a remote guest experience team. This includes handling guest inquiries, resolving in-the-moment issues, coordinating with operations to ensure apartments are guest-ready, and driving improvements to guest satisfaction.Key ResponsibilitiesLead a team of 3-10 remotely distributed...

Job Description:As a key member of our Guest Experience team, you will be responsible for managing a remote guest experience team to ensure exceptional service delivery during each shift. This includes overseeing guest communications and personalized service, resolving escalated guest issues quickly, and contributing to policy adherence and new tech...