
Guest Experience Team Lead
2 days ago
As a key member of our Guest Experience team, you will be responsible for managing a remote guest experience team to ensure exceptional service delivery during each shift. This includes overseeing guest communications and personalized service, resolving escalated guest issues quickly, and contributing to policy adherence and new tech implementation.
Required Skills and Qualifications:- 3+ years of service industry experience
- 2+ years of management experience, managing a customer service team, call center, or other applicable management experience
- Effective communication and organizational skills: ability to lead by example and provide creative resolutions to guests
- Strong analytical, strategic, and collaborative skills
- Demonstrated ability to write SOPs (standard operating procedures) and provide process improvements
- Opportunity to work in a dynamic and innovative company
- Chance to develop and grow with a growing team
- Reliable and collaborative work environment
- Competitive salary and benefits package
- Professional development opportunities
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Exceptional Guest Experience Manager Wanted
2 days ago
Caloocan City, National Capital Region, Philippines beBeeGuest Full time ₱1,200,000 - ₱2,000,000Guest Experience Manager RoleKasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers.Job DescriptionWe are looking for a Guest Experience Manager to create a positive,...
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Guest Experience Manager
2 days ago
Makati City, National Capital Region, Philippines beBeeGuest Full time ₱500,000 - ₱1,000,000Job OverviewWe are seeking a skilled Guest Experience Manager to join our team. As a key member of our hospitality team, you will be responsible for creating a positive and lasting impression of our company with guests.Our ideal candidate is a motivated and experienced professional who can lead a team of specialists to deliver exceptional service to our...
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Lead Guest Experience Expert
2 weeks ago
Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000Job TitleYou should have a contagious passion to deliver the best guest experience.Able to relate to our mission of empowering women through style, and have a strong personal sense of fashion and style.Not afraid of approaching strangers and striking genuine conversations, guests are not afraid to approach you either.A leader with a proven record of...
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Remote Guest Experience Leader
1 day ago
Mandaluyong City, National Capital Region, Philippines beBeeGuestExperience Full time ₱6,000,000 - ₱8,500,000Job OverviewThe Guest Experience Manager I role is responsible for overseeing a remote guest experience team. This includes handling guest inquiries, resolving in-the-moment issues, coordinating with operations to ensure apartments are guest-ready, and driving improvements to guest satisfaction.Key ResponsibilitiesLead a team of 3-10 remotely distributed...
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Guest Experience Coordinator
3 days ago
Makati City, National Capital Region, Philippines beBeeCoordinator Full time ₱800,000 - ₱1,200,000Job DescriptionAs a guest experience coordinator, you will oversee the management of incoming reservation requests, ensuring exceptional service and accuracy. You will utilize strong communication skills and attention to detail to assist guests in planning their stays with personalized recommendations.Key responsibilities include managing reservation...
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Enhance Guest Experiences
5 days ago
Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱400,000 - ₱1,000,000Customer Experience RepresentativeThe primary objective of this role is to deliver an exceptional customer experience by providing personalized attention and ensuring the overall satisfaction of guests.Identify loyal customers and foster strong relationships through consistent, high-quality service, thereby encouraging repeat visits.Establish a rapport with...
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Guest Experience Specialist
1 day ago
Marikina City, National Capital Region, Philippines beBeeguestservices Full time $9,600 - $12,000About the RoleWe are seeking experienced Guest Services Agents to provide exceptional experiences to our guests and property owners. The ideal candidate will have a proven track record of delivering seamless and memorable stays.
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Guest Experience Officer
1 week ago
Quezon City, National Capital Region, Philippines Novotel Hotels Full time $40,000 - $60,000 per yearCompany DescriptionBusiness and leisure meet at the Novotel Manila Araneta City, located in the heart of Quezon City's premier district. The hotel's stunning contemporary design features 401 stylish suites, a pillar less Grand Ballroom, seven meeting spaces and an outdoor bridal garden, along with numerous other first-rate amenities. Sample global fare at...
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Frontline Guest Experience Specialist
2 days ago
Makati City, National Capital Region, Philippines beBeeCustomerService Full time $9,600 - $12,000Job Title: Short-Term Rental Guest Services AgentJob Summary:This role requires an individual to act as the primary contact for guests, ensuring a seamless and memorable experience. The agent will be responsible for promptly responding to inquiries, resolving guest issues, and coordinating with internal teams to maintain high standards of service.Key...
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Kitchen Team Member
1 week ago
Caloocan City, National Capital Region, Philippines Frankie's New York Buffalo Wings Full time ₱104,000 - ₱130,878 per yearDining Team MemberDuties and Responsibilities:Take the guest's order, communicate the order to the Kitchen Area, deliver the food/drinks within the standards, and process the billing.Check availability of any discount or privilege card of the guests.Check back with guests to see how they enjoy their stay, the food, and the ambiance, among the many.Provide...