Human Resources Specialist

2 days ago

Cebu City, Central Visayas, Philippines beBeeCompensation Full time ₱900,000 - ₱1,200,000
Job Title: Human Resources Specialist - Benefits and Compensation

This role is responsible for managing and supporting employee programs within the organization.

  • Manage personal details of new employees and maintain records in the organization's People Information System (PeopleIS).
  • Administer people-related transactions and workflows.
  • Perform outbound calls to employees or managers for tier 2 concerns or complex issues.
  • Utilize available systems and tools to process transactions and workflows.
  • Liaise with centres of excellence to provide answers for employees.
  • Answer incoming calls/emails enquiries relating to people services.
  • Ensure that all calls/queries are answered in a prompt and professional manner.
Work Experience:
  • Necessary Work Experience includes some relevant work experience.
  • Preferred Work Experience includes call centre experience in insurance and/or banking industry with billing responsibilities, increasing level of responsibility in call centre environment, policy administration experience, and experience in BPO industry with shifting schedules.
Qualifications:
  • Bachelor's Degree or equivalent combination of education and work experience.
Benefits:

The successful candidate will have the opportunity to work in a dynamic and supportive environment with opportunities for growth and development.

Skills:
  • Collaboration Tools, Communication, Critical Thinking, Customer Service, Employee Relations Investigations, Human Resources (HR), Human Resources Policies, Intentional collaboration, Labor and Employment Law, Managing performance, Problem Solving, Process Improvements, Risk Management, Succession Planning, Talent Acquisition.

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