Chief Billing Operations Strategist

1 day ago

Mabalacat, Central Luzon, Philippines beBeeBilling Full time $120,000 - $150,000

About the Role

The Billing Operations Specialist will play a pivotal role in guaranteeing precise client month end billing, supporting month-end activities, and identifying opportunities to automate and enhance manual processes.

This individual will work within the Billing Operations team and serve as a key liaison between Product Management, Engineering, and the Billing Operations team.

Responsibilities include:

  • Supporting month-end settlement processing by preparing, validating, and analyzing data to ensure timely and accurate results.
  • Actively participating in firmwide and departmental projects and initiatives, including implementation of the new billing system.
  • Eliciting, capturing, and documenting business and functional requirements to enable manual billing tasks to be converted to automated tasks.
  • Identifying and implementing process improvements to streamline operations, improve workflows and controls, minimize risk, reduce manual interventions, and reduce inefficiencies where needed.
  • Completing billing set-up of new clients based on specified terms detailed in signed contracts, and ensuring proper billing rate setup.
  • Preparing journal entries and monthly reconciliations for assigned general ledger accounts and proactively communicating daily status and escalating issues as needed.
  • Assisting with quarterly and annual audit requests as needed.
  • Liaising with other operational teams as well as Client Service teams to resolve any outstanding billing issues and ensure accuracy and timely payments.
  • Actively cross-training to provide back-up coverage for all team members.

The ideal candidate will have a strong attention to detail, excellent analytical and problem-solving skills, and the ability to work collaboratively with teams across the business as well as independently.

Required Skills/Abilities include:

  • Ability to work with large amounts of information and see the 'bigger picture.'
  • Clear and concise written and verbal communication skills, proficient in articulating complex ideas.
  • Strong relationship-building and influencing skills, with the ability to work collaboratively with teams across the business as well as independently.
  • Strong problem-solving skills, with a creative and pragmatic approach to overcoming challenges.
  • The ability to work with numerous and conflicting deadlines and perform tasks with speed and accuracy.
  • Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with query languages like SQL are advantageous.

We offer a robust package of employee perks and benefits, including healthcare benefits, competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits.

For consideration, please submit your resume and cover letter detailing your experience and qualifications for this role.

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