Chief Billing Operations Specialist

1 day ago


Mabalacat, Central Luzon, Philippines beBeeBilling Full time ₱36,000 - ₱42,000
Job Overview

A billing expert is needed to oversee the entire billing process, focusing on subscription-based billing environments using Stripe Subscriptions and HubSpot.

The ideal candidate will take ownership of subscription lifecycles, dispute resolution, reconciliations, and financial reporting. They will also partner with Sales & Customer Success to ensure accurate subscription data.

Key Responsibilities:
  1. Manage the subscription lifecycle in Stripe: new setups, plan changes, proration, cancellations, reconciliations, and revenue tracking.
  2. Own dispute resolution: prepare and submit evidence packets to banks/card networks to protect company revenue.
  3. Execute and maintain billing workflows in HubSpot, including automation of tickets and cross-team communication.
  4. Support month-end close: AR aging reports, reconciliations, and cash collection forecasting.
  5. Investigate delinquencies: analyze root cause, adjust accounts, and handle outbound collections calls/emails when needed.
  6. Partner with Sales & Customer Success to ensure accurate subscription data.
  7. Identify and implement process improvements to make AR more efficient and scalable.
Requirements:
  1. 3+ years of hands-on billing and accounts receivable experience in a SaaS or subscription business.
  2. Proven expertise with Stripe Subscriptions (not just invoice/payment processing).
  3. Direct experience preparing and submitting dispute resolution evidence to banks/payment processors.
  4. Strong knowledge of HubSpot for AR/billing workflows.
  5. Familiarity with collections outreach (calls + email), but with a bias toward solving the process and data issues behind delinquency.
  6. Advanced Excel/Google Sheets skills for reconciliations, AR aging, and reporting.
  7. Detail-oriented, proactive, and comfortable owning critical AR processes in a fast-paced, high-growth environment.
Preferred Qualifications:
  1. Prior exposure to US-based SaaS subscription billing.
  2. Track record of building or optimizing dunning workflows.


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