Healthcare Scheduling Coordinator

11 hours ago

Manila, National Capital Region, Philippines beBeeScheduling Full time ₱600,000 - ₱850,000
Job Title: Scheduling & Care Coordination Specialist

 

As a highly organized and detail-oriented scheduling specialist, you will play a critical role in managing clinician and client schedules, facilitating seamless care coordination, and overseeing key administrative tasks. This position requires the ability to handle multiple responsibilities in a fast-paced environment, especially in a healthcare setting.

Key Responsibilities:

  • Scheduling Management
    • Develop and maintain accurate schedules for clinicians and clients
    • Ensure appropriate client-to-clinician ratios
    • Serve as the primary point of contact for scheduling inquiries from clients and staff
  • Assessments Coordination
    • Schedule assessments and reassessments in a timely and organized manner
  • Care Coordination
    • Coordinate care across multiple disciplines
    • Arrange substitute clinicians when needed to ensure uninterrupted services
  • Client & Staff Communication
    • Answer incoming calls and respond to inquiries with professionalism and urgency
    • Maintain consistent and clear communication via phone and email with families and staff
  • Record & Document Management
    • Maintain and audit client records for accuracy and compliance
    • Ensure timely documentation and updates in relevant systems
  • Reception Oversight
    • Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries
  • Front-End Billing & Authorization Management
    • Verify insurance benefits and monitor ongoing eligibility
    • Track changes in coverage and authorization status
    • Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking

The ideal candidate should have proven experience in scheduling, administrative support, or healthcare coordination, excellent communication and interpersonal skills, strong organizational and multitasking abilities, and proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel).

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