
Healthcare Insurance Coordinator
3 weeks ago
Schedule: 45 hours/week | 9:00 AM - 5:00 PM PST
Location: Fully Remote
We are seeking an experienced and detail-oriented Healthcare Insurance Coordinator to support our insurance verification and authorization processes. This role is ideal for someone with a strong background in U.S. healthcare insurance, who thrives in a structured, fast-paced, and compliance-driven environment.
What You'll Be Responsible For1. Verification of Benefits (VOB)Contact insurance providers to verify patient eligibility and coverage
Accurately document payer responses in internal systems
Flag missing or unclear information for internal review
- Follow payer-specific guidelines (e.g., Medicaid vs. commercial insurance)
Review patient intake documents and treatment recommendations
Complete payer-specific authorization request forms
- Assemble and submit packets with supporting documents (e.g., treatment plans, credentials)
Use payer portals, fax, or email to submit authorizations
Track confirmation statuses and log any necessary follow-ups
Review clinical documentation and ongoing treatment plans
Summarize clinical data in alignment with payer requirements
- Ensure all documentation meets compliance standards (e.g., measurable goals)
Copy and format relevant data (e.g., CPT codes, session logs)
Coordinate with clinicians for clarification and missing details
Track submission timelines to avoid lapses in treatment approvals
- 4+ years of experience in U.S. healthcare insurance coordination or revenue cycle management
- Deep understanding of VOB, prior authorizations, and treatment re-authorizations
- Familiarity with payer guidelines, including Medicaid and commercial plans
Experience working with insurance portals or healthcare systems
- High attention to detail and ability to handle sensitive patient data securely
Excellent written and verbal communication skills in English
- Reliable internet connection and ability to work consistently 45 hours per week
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