Real Estate Technical Support Professional

15 hours ago


San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱6,000 - ₱7,200

We are seeking a highly skilled Customer Support Specialist to join our team. This role requires a strong background in real estate and excellent communication skills.

Key Responsibilities:
  • Handle inbound/outbound calls, including escalations and troubleshooting
  • Manage dashboard setup in a test environment, providing feedback to the development team
  • Conduct quality assurance tasks during downtime for continuous product improvement
  • Follow escalation protocols, alerting the designated manager for critical issues
  • Complete training: 40 hours over two weeks, including video sessions, mentoring, and role-playing exercises
Required Skills and Qualifications:
  • Real estate background with strong communication skills
  • Experience with technical troubleshooting in a SaaS environment
Ideal Candidate:

We are specifically looking for candidates with experience working in real estate software environments.



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