Telecom Customer Experience Specialist

1 month ago


Davao City, Davao, Philippines Neksjob Philippines Full time
About Neksjob Philippines
Neksjob Philippines is a renowned service provider dedicated to delivering top-notch telecommunications services. Our mission is to empower our customers through exceptional support and unwavering commitment.

Salary Information
We offer an attractive salary package for the successful candidate, estimated at PHP 25,000 - PHP 35,000 per month, depending on experience.

Job Description
We are seeking a highly skilled Telecom Customer Experience Specialist to join our team. The ideal candidate will possess a strong background in customer service, excellent communication skills, and a solid understanding of telecommunications products and services. This role involves providing top-notch support to customers, resolving their inquiries and issues, and ensuring a high level of satisfaction with our telecommunications services.

Key Responsibilities:
• Provide world-class customer support via various channels
• Resolve customer complaints and concerns in a timely and professional manner
• Collaborate with internal teams to deliver seamless customer experiences
• Stay up-to-date with new product releases and services offerings

Required Skills and Qualifications:
• At least a High School Diploma or equivalent
• Previous BPO experience is an advantage
• Excellent communication and interpersonal skills
• Willingness to work onsite in a fast-paced environment

Benefits and Perks:
• Competitive salary package
• Opportunities for growth and development
• Collaborative and dynamic work environment

About Working with Us
Neksjob Philippines values its employees' hard work and dedication. We strive to create a positive and supportive work environment that fosters growth and excellence.

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