Customer Support Specialist Position

4 weeks ago


Davao City, Davao, Philippines Neksjob Full time

About Neksjob

Neksjob is a dynamic organization dedicated to delivering exceptional customer experiences. We strive to build long-lasting relationships with our customers by providing timely and efficient support.

Salary Information

The estimated annual salary for this position ranges from $35,000 to $45,000, depending on experience and qualifications.

Job Description

We are seeking an experienced Customer Service Representative to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for handling customer inquiries, resolving complaints, and providing information about products and services.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Resolve customer complaints in accordance with company policies and procedures.
  • Provide product information and answer questions to ensure customer satisfaction.
  • Process orders and prepare correspondence as needed.

Qualifications

To be successful in this role, you must possess the following qualifications:

  • Bachelor's degree in any field (4-year course)
  • Excellent communication skills in English
  • Ability to work in shifting schedules
  • Willingness to work onsite

Benefits

We offer a comprehensive benefits package that includes:

  • A competitive salary range
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

Contact Us



  • Davao City, Davao, Philippines Sagan Full time

    We are Sagan, a remote team seeking an experienced Customer Support Specialist to handle a wide range of customer interactions. The ideal candidate will have a background in BPO or customer service environments and be proficient in CRM systems (e.g., HubSpot, Zendesk) and communication tools (e.g., Slack, VOIP).About the Role:In this position, you'll respond...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    At TORCH Solutions, we are seeking a highly skilled and dedicated Customer Support Specialist to join our team. This is an excellent opportunity for individuals who enjoy helping others and have a passion for delivering exceptional customer service.About the RoleWe are looking for a talented and enthusiastic individual to work in our help desk environment....


  • Davao City, Davao, Philippines Gratitude Philippines Full time

    At Gratitude Philippines, we are currently seeking highly motivated individuals to fill the role of Telecom and Customer Support Specialist. This position is perfect for those who are passionate about delivering exceptional customer service and have a strong desire to work in a fast-paced environment.The ideal candidate will have excellent communication and...


  • Davao City, Davao, Philippines Neksjob Full time

    At Neksjob, we're looking for a skilled Customer Support Specialist to join our team. This is a unique opportunity to provide top-notch customer service and make a real difference in people's lives.As a key member of our support team, you'll be responsible for handling customer inquiries, resolving complaints, and providing information about our products and...


  • Davao City, Davao, Philippines Neksjob Full time

    At Neksjob, we are seeking a highly skilled Customer Support Specialist to join our team as a Brand Advocate. In this role, you will be the primary point of contact for clients and customers of our partner brands, delivering exceptional support and building strong relationships.About the RoleThe ideal candidate will possess excellent communication skills,...


  • Davao City, Davao, Philippines Neksjob Full time

    We are Neksjob, a dynamic organization seeking a dedicated Customer Support Specialist to join our team. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences and ensuring customer satisfaction.About the RoleThis is a full-time position that requires excellent communication skills, both written and...


  • Davao City, Davao, Philippines Neksjob Full time

    Company OverviewNeksjob is a dynamic company that values excellent customer service and provides a supportive work environment.SalaryCustomer Service Professionals can earn up to 18,000 PHP per month.About the RoleIn this role, you will be responsible for providing exceptional customer service and resolving customer inquiries. Our team offers comprehensive...


  • Davao City, Davao, Philippines Likha Careers Full time

    Job Title: Customer Service Representative - Technical Support SpecialistAbout Likha Careers:We specialize in providing outsourced customer experience and support services to various clients across different industries.Compensation Package:The estimated annual salary for this position is $15,000, with additional benefits including health, dental, and vision...


  • Davao City, Davao, Philippines Neksjob Philippines Full time

    Neksjob Philippines is currently seeking a skilled Retail Support Specialist - Customer Engagement to join our team. As a Retail Support Specialist - Customer Engagement, you will be responsible for providing exceptional customer service through various communication channels including chat, ticketing, and voice.About the RoleThis is a fantastic opportunity...


  • Davao City, Davao, Philippines Goodfellas Autoworx Full time

    Job SummaryWe are seeking an experienced Executive Support Specialist to join our team at Goodfellas Autoworx. This role is responsible for providing high-level administrative support to our management team, ensuring efficient day-to-day operations and contributing to a positive work environment.


  • Davao City, Davao, Philippines Neksjob Full time

    We are seeking a dedicated individual to join our team as a Support Specialist. This role involves providing exceptional customer service, troubleshooting issues, and promoting our products or services.Company OverviewNeksjob is a dynamic organization committed to delivering top-notch customer experience. Our team is passionate about supporting customers and...


  • Davao City, Davao, Philippines Cyberbacker Careers Full time

    Cyberbacker Careers: Cyber Support Specialist Job OpportunityWe are seeking a highly organized and detail-oriented Cyber Support Specialist to join our team at Cyberbacker Careers. As a key member of our remote support team, you will play a crucial role in ensuring the smooth operation of our clients' administrative tasks.Responsibilities:Transcription...


  • Davao City, Davao, Philippines Lexie Staffing & Business Consulting Full time

    Job OverviewWe are seeking a skilled Customer Service Support Specialist to join our team at Lexie Staffing & Business Consulting. In this role, you will be responsible for providing exceptional customer service to our clients across various locations.Estimated Salary: 25,000 - 35,000 PHP per monthAbout the RoleThe successful candidate will have excellent...


  • Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    Talent Outsourcing Channel Solutions Job OfferWe are seeking a dedicated and skilled Customer Service Specialist to join our team.About the RoleThis is an exciting opportunity for individuals who possess excellent communication skills, flexibility, and a strong work ethic. As a Customer Service Specialist, you will be responsible for providing top-notch...


  • Davao City, Davao, Philippines Lexie Staffing Business Consulting Full time

    We are a reputable staffing firm, Lexie Staffing Business Consulting, seeking highly skilled individuals to fill various customer support roles.Job OverviewAs a customer service representative at our organization, you will be responsible for providing top-notch assistance to clients through call center interactions.Key Responsibilities:Respond to client...


  • Davao City, Davao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    We are seeking a skilled Customer Service Email Specialist to manage customer inquiries and provide timely email support. The ideal candidate will possess strong communication skills, multitasking abilities, and prior experience with Zendesk or similar platforms.">Duties:Respond to customer emails in a timely and accurate mannerStay up-to-date on campaigns...


  • Davao City, Davao, Philippines JTC Group of Companies Full time

    At the JTC Group of Companies, we are seeking an exceptional Executive Support Specialist to join our team. This role plays a vital part in maintaining the smooth operation of our office.About UsThe JTC Group of Companies is a leading organization dedicated to delivering excellence in various industries. We strive to foster a dynamic and supportive work...


  • Davao City, Davao, Philippines Industrial Support Full time

    Job Description for Team ManagerWe are seeking a highly skilled Team Manager to lead our banking and finance campaigns in Davao City. The ideal candidate should have at least 2 years of BPO experience and 1 year of experience as a Team Manager under international campaigns.Key qualifications include a Bachelor's Degree, excellent English language skills, and...


  • Davao City, Davao, Philippines Neksjob Philippines Full time

    We are seeking a skilled Customer Care Representative to join our team at Neksjob Philippines.Job SummaryAs a Call Center Agent, you will be the first point of contact for customers, providing exceptional customer satisfaction and professional assistance while utilizing excellent communication skills.Minimum Requirements:At least 18 years oldHigh School...


  • Davao City, Davao, Philippines National Bookkeeping and Management System Inc., Full time

    Position OverviewThe Executive Support Specialist will play a crucial role in ensuring seamless day-to-day operations. This position requires someone who is detail-oriented, an exceptional communicator, and comfortable working in a fast-paced environment.This role might be ideal for individuals looking to join a company that values innovation and...