Telecom Service Support Associate
6 days ago
We are seeking a dedicated and enthusiastic telecom professional to join our team at Neksjob Philippines. As a Telecom Service Support Associate, you will play a crucial role in providing top-notch support to customers, resolving their inquiries and issues, and ensuring a high level of satisfaction with our telecommunications services.
About the Role
This is an exciting opportunity for individuals who possess excellent communication skills and a solid understanding of telecommunications products and services. You will be responsible for delivering exceptional customer service, addressing customer concerns, and working closely with internal stakeholders to resolve issues efficiently.
Key Responsibilities:
- Providing timely and effective support to customers through various communication channels
- Resolving customer complaints and issues in a professional and courteous manner
- Working collaboratively with internal teams to address customer concerns and improve overall service quality
Requirements
To succeed in this role, you should have:
- A strong background in customer service or a related field
- Excellent communication and interpersonal skills
- A solid understanding of telecommunications products and services
- The ability to work in a fast-paced environment and prioritize multiple tasks effectively
What We Offer
In return for your hard work and dedication, we offer a competitive salary of P 25,000 - P 35,000 per month, depending on your qualifications and experience. Our comprehensive benefits package includes opportunities for career growth and development, a dynamic and supportive work environment, and a chance to make a real difference in the lives of our customers.
Salary: P 30,000 per month
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. If you are passionate about delivering exceptional customer service and have a strong desire to learn and grow with a dynamic organization, please apply for this exciting opportunity.
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