
Operations Specialist
2 weeks ago
- Coaching and Mentoring
- Coach and mentor Agency Supervisors and Coordinators to develop effective relationships with key store personnel, manage agency screening, training, and development.
- Determine and provide personalized training and development programs for Key Agency Personnel via field coaching and one-on-one meetings through the Kamustahan Program.
- Evaluate training and development programs of Key Agency Personnel
- Building Strong Store Relationships
- Strengthen relationships with key store personnel through regular store visits in direct accounts within the assigned territory.
- Attend monthly customized tabletop reviews with key branches
- Determine optimal merchandiser count and man-hours to maximize productivity.
- Promotions and Sales Program Execution
- Ensure systems like Kamustahan, KRA Checking and Evaluation are followed to resolve in-store merchandising concerns promptly.
- Create and update the Store Info Manual quarterly, including key store personnel, availability scores, facings measurements, and achievement targets.
- Ensure proper and timely execution of promotions and trade promos.
- Recruit manpower and materials needed for projects/promotions in coordination with partner agencies and suppliers.
- Conduct regular audits and performance checks of scheduled activities.
- Submit End Project Reports for major projects, including results, learnings, and recommendations.
- Implement national in-store merchandising based on standard guidelines and workflows.
- Manage regular and special POPs, including shelf talkers, headers, wobblers, mass displays, product highlights, special displays, decals, and special containers.
- Handle Out-of-Home Merchandising.
- Suggest operational improvements in availability, visibility, merchandising, promotion execution, and Bad Order management.
- Create standard BCPs for ACs at the store level to ensure productivity during store visits.
- Develop pilot and stretch programs to test new processes improving availability, visibility, merchandising, and promo execution for growth and profit.
- Maintain accurate record-keeping systems and complete routine reports.
- Ensure timely submission of required reports by Partner Agencies.
- Manage the accomplishment, consolidation, and encoding of incentives.
- Submit reports requested by the Company for all MNC SKUs.
- A strong passion for learning and career growth, with relevant experience and knowledge.
- Excellent communication and interpersonal skills.
- Strong analytical skills and business acumen.
- Basic marketing (4Ps) and computational skills.
- Knowledge of Cost Benefit Analysis and Basic Marketing Research techniques.
- Willingness to do fieldwork and be assigned anywhere.
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