
Patient Accounts Administrator
3 days ago
We are seeking a skilled Patient Account Coordinator to join our team. This role is responsible for ensuring the accuracy and efficiency of billing, collections, and patient account management processes.
The ideal candidate will have strong organizational skills, attention to detail, and excellent customer service skills to effectively address patient inquiries and resolve billing discrepancies.
This position requires proficiency in healthcare regulations and the ability to work independently with minimal supervision.
In addition to these key responsibilities, the Patient Account Coordinator will also be responsible for communicating with front office staff, answering patient calls, and documenting all communications in the NextGen billing system.
- Review daily reports of pending patient statements for accuracy
- Communicate directly with front office staff to resolve discrepancies
- Answer incoming patient calls through a designated extension line
- Document all communications with patients in the NextGen billing system
- Bachelor of Science in Nursing (BSN)
- Proficient in English language, both written and verbal
- Minimum one-year experience in medical billing and patient responsibility
- Empathetic and patient with incoming patient calls/questions
- Genuine Windows 10 Licensed Computer
- Microsoft Office Suite
- AMD Ryzen 3 3200G APU or Intel Core i5 (at least 7th gen) Intel CPU
- 16GB DDR4 RAM
- 120 – 480gb SSD
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