Patient Account Representative

1 day ago

Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱300,000 - ₱450,000 per year

Position Title: Patient Account Representative II
Work set-up: Onsite and Nightshift

Site: 1880 Building, Eastwood, Libis, Quezon City

Why join MicroSourcing?

You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Job Summary:
The Patient Account Representative II performs intermediate insurance verification and authorization duties with a growing level of responsibility. In addition to verifying insurance, this position coordinates with clinical departments to ensure accurate scheduling for covered services, resolves moderate issues with payers, and supports pre-visit readiness for patients.

Key Responsibilities

  • Perform detailed insurance verification for outpatient and in-office procedures.
  • Identify and flag non-covered services or potential coordination of benefits issues.
  • Initiate and follow up on prior authorization requests, including appeals if necessary.
  • Maintain organized tracking logs for authorizations and coverage status.
  • Communicate coverage details to patients and collect out-of-pocket estimates if applicable.
  • Serve as a subject matter resource to Patient Account Rep I staff.
  • Work insurance queues to resolve pre-service issues that may delay care.
  • Report payer trends or systematic verification issues to leadership.

Qualifications:

  • Associate's degree preferred or equivalent work experience.
  • 3+ years of experience in a medical office or insurance verification role.
  • Strong understanding of commercial, government, and exchange-based insurance plans.
  • Familiarity with EMR systems (eClinicalWorks preferred).
  • Proficient in verifying coverage for high-cost services (imaging, injections, procedures).
  • Excellent attention to detail and documentation skills.

Additional Requirement

  • Bilingual (Spanish/English)

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

  • Terms & conditions apply

  • Patient Service Representative

    7 days ago

    Quezon City, National Capital Region, Philippines Hire My Tech Full time ₱25,000 - ₱40,000 per year

    As a recruitment agency, we are actively seeking an experienced Customer Services Representative/ Patient Service Representative (PSR) on behalf of one of our clients. The ideal candidate will play a crucial role in advancing our mission by aligning with our core values. Both patient and employee satisfaction are paramount to us, and we prioritize them...

  • Patient Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines MedGrocer Full time ₱200,000 - ₱300,000 per year

    MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency....

  • Medical Sales Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Patient Care Corporation Full time ₱180,000 - ₱250,000 per year

    Medical Sales Representative are responsible for the sales and marketing of 3M/Solventum Medical products in Pasay, Makati, Mandaluyong, Pasig, Pateros, Taguig, Parañaque, Las Piñas, and Muntinlupa. Other responsibilities include collection of accounts receivables and participation in public tenders.Major Responsibilities:Sales & MarketingAttendance in...

  • Medical Receptionist

    1 week ago

    Quezon City, National Capital Region, Philippines BruntWork Full time ₱250,000 - ₱500,000 per year

    This is a remote position.Schedule: Hours will be Mon-Thurs 7:00am to 6:00pm PST for a full time 40 hours per week. 1 hour unpaid break per day. Job SummaryAs a Virtual Medical Receptionist, you will be the voice of the company. Your primary responsibility is to manage all incoming phone calls with professionalism, empathy, and efficiency. You will handle a...

  • Medical Account Executive

    1 day ago

    Quezon City, National Capital Region, Philippines St. Peregrine Surgical and Cancer Center Full time

    Medical Account ExecutiveThe Specialists Surgery and Cancer CenterDo you have experience in healthcare business development and a passion for connecting with people? The Specialists Surgery and Cancer Center is looking for a Medical Account Executive to help promote our surgery and cancer care services while generating new leads and building lasting...

  • Spanish Bilingual Healthcare Representative

    5 days ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱300,000 - ₱450,000 per year

    Position Title: Spanish Bilingual Healthcare RepresentativeWork set-up: Onsite and NightshiftSite: 1880 Building, Eastwood, Libis, Quezon CityWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

  • Chat Support Representative

    1 day ago

    Quezon City, National Capital Region, Philippines GameOne PH Full time

    HIRING: Chat Support RepresentativeLocation: On-site – Cubao, Quezon CityWe're looking for a Chat Support Representative to handle customer inquiries, product concerns, and returns — mainly for electronics and gadgets.Qualifications:With experience in chat or email support, customer service, or handling returnsBackground or knowledge in electronics and...

  • Patient Engagement Specialist

    1 day ago

    Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description OpenLoop is looking for a Patient Engagement Specialist to join our team. This role will be a member ofthe Revenue Cycle Management Team, collaborating closely with the Eligibility and Benefits Head.Job Summary:We are seeking a detail-oriented and knowledgeable Eligibility and Benefits Specialist to attend andoversee the eligibility...

  • Accounting Assistant

    7 days ago

    Makati City, National Capital Region, Philippines Moylan's Representative Office Full time ₱400,000 - ₱600,000 per year

    Job DescriptionResponsible for processing all invoices received for payment, filing of mandatory tax remittances to the Bureau of Internal Revenue using Electronic Filing and Payment System (EFPS) and submission of monthly, quarterly and annual tax reports.Qualifications• Must be a graduate of Bachelor of Science in Accountancy or other related courses•...

  • Insurance and Patient Coordinator

    2 weeks ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Redefining Patient Care Through Trusted ExpertiseOur client is a growing oral surgery practice dedicated to providing excellent patient care supported by precise insurance coordination and professional service. They are building a trusted environment where both staff and patients feel valued, supported, and cared for-making them an exciting team to be part...