Frontline Healthcare Service Representative

1 week ago


Makati City, National Capital Region, Philippines beBeeCommunication Full time ₱400,000 - ₱550,000
Job Overview

This role involves providing exceptional customer service to patients, balancing professionalism with a personal touch. The ideal candidate will possess empathy, accuracy and confidence in interactions.

Key Responsibilities:
  • Receive incoming calls professionally and efficiently
  • Schedule appointments using online systems
  • Update patient records and assist with administrative tasks
  • Ensure patient satisfaction through outstanding customer service
Requirements:
  • 3-5 years of experience in customer-facing roles, preferably in healthcare
  • Strong verbal communication skills and professional phone manner
  • Ability to work independently and manage high call volumes effectively
  • Comfortable using online scheduling systems and navigating electronic records


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