BPO Training and Facilitation Specialist
1 day ago
We are seeking a highly skilled BPO Training and Facilitation Specialist to join our team at TASQ Staffing Solutions.
Job DescriptionThe ideal candidate will have experience in training and mentoring facilitation, with a strong background in the banking domain. The role involves working onsite daily, with a shift schedule that aligns with US business hours.
Key Responsibilities- Deliver high-quality training sessions to ensure seamless knowledge transfer
- Mentor and facilitate on-the-job training for new team members
- Analyze and resolve disputes in a fair and timely manner
To be successful in this role, you will need:
- A minimum of 3-5 years of work experience in training and mentoring facilitation
- Experience in the banking domain, preferably with US banking expertise
- Familiarity with dispute resolution processes and procedures
This is an excellent opportunity to grow your career in a dynamic and supportive environment. We offer a competitive package, including a comprehensive benefits program.
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