BPO Training and Facilitation Specialist

1 day ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
About the Role

We are seeking a highly skilled BPO Training and Facilitation Specialist to join our team at TASQ Staffing Solutions.

Job Description

The ideal candidate will have experience in training and mentoring facilitation, with a strong background in the banking domain. The role involves working onsite daily, with a shift schedule that aligns with US business hours.

Key Responsibilities
  • Deliver high-quality training sessions to ensure seamless knowledge transfer
  • Mentor and facilitate on-the-job training for new team members
  • Analyze and resolve disputes in a fair and timely manner
Requirements

To be successful in this role, you will need:

  • A minimum of 3-5 years of work experience in training and mentoring facilitation
  • Experience in the banking domain, preferably with US banking expertise
  • Familiarity with dispute resolution processes and procedures
Benefits

This is an excellent opportunity to grow your career in a dynamic and supportive environment. We offer a competitive package, including a comprehensive benefits program.



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