Performance Training Specialist

1 week ago


Cebu City, Central Visayas, Philippines Neksjob Full time
Job Summary

We are seeking a skilled Performance Training Specialist to join our team at Neksjob. This role is ideal for an individual with experience in BPO and collections, who can work onsite and create engaging training programs for new hires.

About the Role

The successful candidate will be responsible for conducting product, upskilling, and language training to new employees, evaluating their performance based on competencies, and assessing training needs. They will also develop and deliver training/coaching to affect performance, facilitate learning using various delivery methods, and provide post-training support.

This role involves creating and facilitating training programs that enhance agents' skills and knowledge about the project, sending regular reports on training activity, and analyzing 30-60-90 day progress of new hires to recommend action plans. Additionally, the specialist will create, facilitate, and conduct knowledge checks to assess agents' knowledge of the product and processes.

Qualifications and Requirements

To succeed in this position, you should have:

  • Experience as a Trainer in BPO
  • Collections experience
  • Ability to work onsite
What We Offer

Neksjob offers a competitive salary of $65,000 per year, making it an attractive opportunity for experienced trainers. If you are passionate about training and development, we encourage you to apply for this exciting role.



  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Job Title: Sales Performance SpecialistJob Summary:Neksjob Corporation seeks a highly skilled Sales Performance Specialist to join our team. The ideal candidate will have a strong background in sales coaching and development, with a proven track record of improving sales performance.Key Responsibilities:Design and deliver sales training programs to improve...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Neksjob Corporation is a dynamic outsourcing and social enterprise that delivers top-notch services to clients globally. We're driven by a passion for innovation and a commitment to making a positive impact. As we continue to expand, we're seeking a highly skilled Performance Development Specialist to enhance our team. Responsibilities:* Develop and...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob is seeking a highly skilled Sales Performance Enhancement Specialist to join our team. As a key member of our sales coaching team, you will be responsible for identifying areas of improvement and developing customized training programs to enhance the performance of our sales teams.Job SummaryThe Sales Performance Enhancement Specialist will play a...


  • Cebu City, Central Visayas, Philippines TalentSync Training and Developement Full time

    Job Description:As a Customer Service Representative for Retail Account Specialist, you will be responsible for providing exceptional customer service to our valued clients.About the Role:We are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative for Retail Account Specialist. The ideal candidate will...


  • Cebu City, Central Visayas, Philippines Recruiter PH Full time

    Job OverviewWe are seeking a skilled Operational Training Specialist to join our team at Recruiter PH. The ideal candidate will have experience in delivering training programs and working with clients to ensure successful knowledge transfer.About the RoleThis is an exciting opportunity for a professional trainer to develop and deliver high-quality training...


  • Cebu City, Central Visayas, Philippines Recruiter PH Full time

    Job DescriptionThe Role of a Process Trainer is pivotal in delivering high-quality training to our operations team, ensuring seamless knowledge transfer and documentation.Duties and ResponsibilitiesParticipate in Knowledge Acquisition (KA) and Knowledge Transfer (KT) activities to document processes and facilitate their transfer to the operations team.Design...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Job Title: Quality Assurance and Performance Improvement SpecialistJob Summary:As a Quality Assurance and Performance Improvement Specialist at Neksjob Philippines, you will play a vital role in ensuring the highest standards of quality and customer satisfaction in our operations.Key Responsibilities:Monitor calls and provide constructive feedback to agents...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job Title: Sales Trainer/Training SpecialistLocation: Cebu CityJob Type: Full-timeAbout the Role:We are seeking a skilled Sales Trainer/Training Specialist to join our team at TASQ Staffing Solutions. The ideal candidate will have 2-3 years of experience in sales training with a background in sales or upselling. You will be responsible for delivering...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Neksjob Corporation seeks an experienced Sales Performance Improvement Specialist to join its customer service team. This role plays a vital part in ensuring the efficient operation of customer service, aligning it with the company's business goals.


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Quality Assurance and Improvement SpecialistAt TASQ Staffing Solutions, we are seeking a Quality Assurance and Improvement Specialist to join our team. Key Responsibilities:Analytical and problem-solving skills to identify process gaps and share improvement ideas.Collaborate with the Central Quality team to implement process improvements and projects.Proven...


  • Lapu-Lapu City, Central Visayas, Philippines Filinvest Group Full time

    Filinvest Group: Training Development SpecialistLocation: Crimson Resort & Spa MactanEstimated Salary: 1,200,000 PHP - 1,800,000 PHP per yearAbout the Role:We are seeking a skilled Training Development Specialist to join our team at Filinvest Group. As a key member of our training department, you will be responsible for coordinating all training and...


  • Cebu City, Central Visayas, Philippines BillEase Full time

    About UsBillEase is a fintech company that offers a seamless and convenient shopping experience for its customers. Our brand is centered around making payment processes easy and efficient.The JobWe are looking for a Sales Trainer to join our team. The ideal candidate will have a passion for teaching, excellent communication skills, and a deep understanding...

  • Operations Analyst

    3 weeks ago


    Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Job Title: Operations Analyst - Performance Reporting SpecialistAbout Neksjob Corporation:Neksjob Corporation is a dynamic organization that values excellence in workforce management. Our goal is to provide innovative solutions for efficient operations and data-driven decision-making.Salary Range: $60,000 - $80,000 per year, based on experience and...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Job DescriptionA Sales Coach is responsible for identifying skills and opportunities for growth to create a tailored program that improves performance.The ideal candidate will be able to use one-on-one sessions to target transferable skills, possess excellent communication skills, and have a good understanding of sales techniques.Key responsibilities...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    About Neksjob CorporationNeksjob Corporation is a pioneering outsourcing and social enterprise that delivers exceptional services to clients worldwide, leveraging cutting-edge technology to bridge cultural and geographical divides. Our mission is to revolutionize the way businesses interact across borders by providing innovative solutions at an affordable...


  • Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Overview:BEST CAREERS AND OPPORTUNITIES is seeking a highly skilled Training Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing training programs that drive business growth and improve operational efficiency.Key Responsibilities:Design and deliver training programs that meet the needs of...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob seeks a Sales Coach to enhance sales performance in our CEBU location. We offer a competitive salary of $40,000 annually.About Us:Neksjob is committed to delivering exceptional services that drive results. Our team works tirelessly to ensure the success of our clients and partners.Job Description:We are seeking a skilled Sales Coach to help identify...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the RoleWe are seeking an experienced Sales Performance Coach to join our team at TASQ Staffing Solutions. As a key member of our training department, you will be responsible for designing and delivering training programs that drive sales performance and growth.Key Responsibilities


  • Cebu City, Central Visayas, Philippines Stellar Creations Full time

    We are seeking a highly skilled Business Performance Coach to join our team at Stellar Creations.Job Summary:The ideal candidate will have a Bachelor's degree and at least 3 years of experience in Training and Sales, with a strong background in customer resolution and team motivation. They should be proficient in sales skills and have excellent communication...


  • Cebu City, Central Visayas, Philippines GHS Inc. Full time

    We are looking for a skilled Operations Performance Coach to join our team at GHS Inc.About the RoleAs an Operations Performance Coach, you will be responsible for training and motivating teams to enhance performance. This includes onboarding, goal setting, creating training materials, customer resolution, and record maintenance. Strong communication and...