Operational Training Specialist
1 week ago
Job Overview
We are seeking a skilled Operational Training Specialist to join our team at Recruiter PH. The ideal candidate will have experience in delivering training programs and working with clients to ensure successful knowledge transfer.
About the Role
This is an exciting opportunity for a professional trainer to develop and deliver high-quality training programs that meet the needs of our clients. As an Operational Training Specialist, you will work closely with stakeholders to understand their training requirements and develop customized solutions that drive business results.
Key Responsibilities
- Develop and deliver training programs that meet the needs of our clients, including onboarding, process training, and refresher training;
- Work with stakeholders to understand their training requirements and develop customized solutions;
- Collaborate with internal teams to ensure seamless delivery of training programs;
- Analyze training metrics to identify areas for improvement and develop strategies to enhance training effectiveness;
- Maintain up-to-date knowledge of industry trends and best practices in training and development.
Requirements
To be successful in this role, you will need:
- A bachelor's degree in any field;
- At least 2-3 years of experience in end-to-end training, preferably in a BPO setting;
- Strong training delivery experience, with a focus on developing and delivering high-quality training programs;
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels;
- Ability to analyze data and develop actionable insights to inform training decisions.
What We Offer
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. In addition to a generous compensation package, we also offer:
- A comprehensive benefits program, including health insurance, retirement savings, and paid time off;
- Ongoing training and development opportunities to support your career growth;
- A dynamic and supportive work environment that fosters collaboration and innovation.
How to Apply
If you are a motivated and experienced trainer looking for a new challenge, please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you
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