Quality Assurance Lead Specialist
1 week ago
Best Careers and Opportunities is a renowned organization dedicated to delivering exceptional quality and process excellence.
Salary: PHP 1,200,000 - 1,500,000 per annumJob Description:Key Responsibilities- Drive quality initiatives for Wipro / Client Accounts
- Collaborate with cross-functional teams on organizational process (re)-design or industry-specific business processes
- Leverage business optimization & innovation tools & application for process re-engineering
- Benchmarking processes, Mgmt dashboard set up & building the best practices repository
- Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
- Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation
- Program management & change management
- Problem-solving tools/ analytical skills
- Excellent communication / interpersonal, facilitation skills
- High energy level, confident, assertive and team player
- Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
- Exposure to ISO, CMMi or COPC will be added advantage
- Consulting experience in Shared Services Set up/BPO space is desirable
The successful candidate will receive a competitive salary and benefits package.
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