Quality Assurance Lead Specialist

1 month ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time
About Best Careers and Opportunities

Best Careers and Opportunities is a renowned organization dedicated to delivering exceptional quality and process excellence.

Salary: PHP 1,200,000 - 1,500,000 per annumJob Description:Key Responsibilities
  • Drive quality initiatives for Wipro / Client Accounts
  • Collaborate with cross-functional teams on organizational process (re)-design or industry-specific business processes
  • Leverage business optimization & innovation tools & application for process re-engineering
  • Benchmarking processes, Mgmt dashboard set up & building the best practices repository
  • Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
  • Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation
Required Skills and Qualifications
  • Program management & change management
  • Problem-solving tools/ analytical skills
  • Excellent communication / interpersonal, facilitation skills
  • High energy level, confident, assertive and team player
  • Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
  • Exposure to ISO, CMMi or COPC will be added advantage
  • Consulting experience in Shared Services Set up/BPO space is desirable
Benefits

The successful candidate will receive a competitive salary and benefits package.



  • Cebu City, Central Visayas, Philippines Southwestern University, Inc. Full time

    Job Title: Senior Quality Assurance SpecialistAt Southwestern University Medical Center, we are committed to providing exceptional patient care and ensuring the highest quality standards in our services.About the Role:This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as a Senior Quality Assurance...


  • Cebu City, Central Visayas, Philippines Med Supply US Full time

    Job Summary:The Quality Assurance Specialist will be responsible for ensuring that our services meet all necessary quality standards, with a particular focus on monitoring and improving the quality of agent calls. This role involves reviewing call recordings, identifying issues, providing feedback, and developing strategies to enhance overall service...


  • Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full time

    Tasq Staffing Solutions is looking for a highly skilled and experienced Healthcare Quality Assurance Specialist to join our team in Cebu. This role requires strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.The successful candidate will have a minimum of 2 years of experience in handling healthcare...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking a highly skilled Senior Quality Assurance Lead to join our team at TASQ Staffing Solutions in Cebu City. This is a challenging role that requires expertise in quality assurance and leadership.The successful candidate will be responsible for ensuring the highest standards of quality in our operations, leading a team of quality professionals,...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is a leading staffing solutions company, and we're seeking a Quality Assurance Process Lead to join our team.Job DescriptionWe're looking for an experienced Quality Excellence Lead Assistant Manager to lead our quality assurance processes and ensure timely incubation of QCAs in allocated processes. The ideal candidate will have 3-4...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    At TASQ Staffing Solutions, we are seeking an exceptional Senior Quality Assurance Team Lead to join our team.About the RoleThis is a $120,000 - $150,000 per year opportunity to lead a team of quality analysts and drive process improvements in a dynamic environment. As a Senior Quality Assurance Team Lead, you will be responsible for managing a team of 15-20...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job Summary: TASQ Staffing Solutions is seeking a seasoned Senior Quality Assurance Lead to manage our QA team. This is a fantastic opportunity for an experienced professional to lead high-performing teams and drive quality excellence.About the Role: As a Senior Quality Assurance Lead, you will be responsible for overseeing the daily operations of the QA...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking a highly skilled and detail-oriented Healthcare Quality Assurance Specialist to join our team at TASQ Staffing Solutions. This is a fantastic opportunity for someone who enjoys working in a dynamic environment and is passionate about delivering high-quality results.About the RoleAs a Healthcare Quality Assurance Specialist, you will be...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking a Senior Quality Assurance Lead to join our team at TASQ Staffing Solutions. As a key member of our organization, you will play a crucial role in ensuring the highest quality products and services.About the RoleThe ideal candidate will have 5+ years of experience in QA management, with a strong track record of leading teams and driving...


  • Cebu City, Central Visayas, Philippines Med Supply US Full time

    OverviewThe Medical Quality Assurance Specialist will play a pivotal role in ensuring that Med Supply US delivers exceptional services, adhering to stringent quality standards. This position is responsible for monitoring and enhancing the quality of agent calls, focusing on areas such as customer interactions.Salary & BenefitsWe offer a competitive salary of...


  • Mandaue City, Central Visayas, Philippines PRIFOOD CORPORATION Full time

    OverviewPRIFOOD CORPORATION is a reputable organization dedicated to delivering high-quality products. We are seeking an exceptional Quality Assurance Specialist to join our team.Salary and BenefitsThe estimated annual salary for this position is $60,000 - $80,000, depending on experience and qualifications. Our comprehensive benefits package includes...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job DescriptionTASQ Staffing Solutions seeks an experienced Senior Quality Assurance Lead to oversee the performance of a team of 15-20 quality analysts. The ideal candidate will have a strong analytical mindset and excellent communication skills.Responsibilities:Team Management: Directly manage a team of quality analysts, providing guidance and support to...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Lead to join our team at TASQ Staffing Solutions. As a key member of our operations, you will be responsible for managing a team of quality analysts and ensuring compliance with established processes, policies, and guidelines.ResponsibilitiesTeam Management: Manage a team of 15-20 quality...


  • Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time

    About Quess Philippines CorporationWe are a leading technology-enabled business services company providing end-to-end solutions in the areas of recruitment process outsourcing, remote infrastructure management, and quality assurance.


  • Cebu City, Central Visayas, Philippines Manpower Core Group Inc. Full time

    Key Skills and QualificationsManpower Core Group Inc. is seeking a highly skilled Quality Assurance Specialist to join our team in Cebu City.About the RoleThe successful candidate will be responsible for monitoring quality assurance processes in healthcare accounts, ensuring that all support functions are met. The role involves working closely with clients...


  • Cebu City, Central Visayas, Philippines JK Network Services Full time

    Job OverviewWe are seeking a Quality Assurance Staff to join our team at JK Network Services in Lapu-lapu, Cebu City.About the RoleThe successful candidate will be responsible for ensuring that standards and safety regulations are observed. They will address and discuss issues and proposed solutions with superiors, document quality assurance activities, and...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is seeking a skilled Senior Quality Assurance Specialist to join our team. The ideal candidate will have a minimum of 1 year experience as a Quality Analyst in the BPO Industry and excellent communication skills.Key Responsibilities:Monitor transactions according to process guidelines to ensure quality and efficiency.Conduct coaching...


  • Cebu City, Central Visayas, Philippines J-K Network Services Full time

    Job Summary: We are seeking a Senior Quality Assurance Specialist to join our team at J-K Network Services. As a key member of our IT department, you will be responsible for ensuring the quality and reliability of our software applications.About Us: J-K Network Services is a global professional services company that delivers innovative solutions and...


  • Lapu-Lapu City, Central Visayas, Philippines JK Network Services Full time

    Job Title:Quality Assurance Specialist - Industrial SwitchesAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at JK Network Services. The successful candidate will be responsible for ensuring that our industrial switches meet the highest standards of quality and safety.Responsibilities:Ensure compliance with...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob is seeking a highly skilled and detail-oriented Senior Quality Assurance Specialist to support the development of our software products.As a key member of our team, you will play a crucial role in ensuring the quality and reliability of our software solutions.The ideal candidate will have a strong understanding of software development lifecycles...