Patient Support Specialist

4 days ago


Quezon City, National Capital Region, Philippines R1 RCM Full time

We're looking for a dedicated Patient Support Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional patient support and providing expertise in medical claims and insurance verification.

About Us

R1 RCM is a leading provider of healthcare technology solutions, committed to delivering innovative solutions and improving patient care.

Your Responsibilities

  • Provide expert advice and guidance to patients on various healthcare-related topics.
  • Assist with appointment setting, treatments, and follow-ups.
  • Coordinate with doctors' offices to secure authorization.
  • Analyze and resolve patient disputes.
  • Collect accurate insurance information and verify benefits and eligibility.

Qualifications

  • Completion of at least 2 years of college education.
  • For individuals with a Medical Allied background, a minimum of 1 year of BPO experience is required.
  • Ability to work in an onsite setup and flexible with graveyard and rotating shifts.

What We Offer

  • Competitive Total Rewards Package.
  • Target variable incentives.
  • Medical Plan (HMO) from Day 1 of employment with free dependents.
  • Life insurance.
  • Paid Time-Off Benefits.
  • Sick Leave Conversion.
  • Night Differential offered.
  • Employee Referral Program.
  • All Mandatory Statutory Benefits.

Diversity and Inclusion

R1 RCM is dedicated to creating an inclusive environment that values diversity and promotes equal opportunities for all employees.



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