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Healthcare Support Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines Sagility Iloilo Full time

Join Sagility Iloilo's mission to deliver exceptional patient care and improve health outcomes.

About the Role

We are seeking a highly motivated Healthcare Support Specialist to join our team. The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

The role involves providing comprehensive support to patients and healthcare providers, addressing complex queries and concerns in a professional and timely manner.

Key Responsibilities
  • Provide expert-level support to patients and healthcare providers via phone, email, and other communication channels.
  • Develop and maintain strong relationships with internal teams to ensure seamless support to customers.
  • Stay up-to-date with industry developments and best practices to deliver exceptional patient care.

Requirements:

  • Bachelor's Degree in Allied Science, Social Work, Human Services or related field.
  • Minimum 2 years experience in direct patient care or customer-facing role.

Benefits:

  • Paid training and development programs.
  • Ongoing support and mentorship.
  • Opportunities for career advancement.