Customer Support Associate

1 month ago


Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

We are seeking a skilled Customer Support Associate to join our team at Ayuda Business Management Solution Inc.

The ideal candidate will possess excellent English communication skills and be open to working in an onsite setup, which is a non-negotiable requirement for this role.

A key aspect of this position is the ability to work effectively in a fast-paced environment, providing top-notch customer service and support to our clients. To succeed in this role, you will need to be highly organized, proactive, and have a passion for delivering exceptional results.

Key Responsibilities:

  • Provide timely and effective customer support through various communication channels, including phone, email, and chat.
  • Work closely with internal teams to resolve customer issues and concerns efficiently.
  • Maintain accurate records of customer interactions and updates.

Requirements:

  • Bachelor's degree in any field or relevant experience in a similar role.
  • Excellent English communication skills (verbal and written).
  • Ability to work effectively in a dynamic and fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information discreetly.

What We Offer:

  • A competitive salary range of 18,000 – 30,000 per annum, depending on experience.
  • A one-time starter bonus of 20,000.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative work environment that values employee growth and well-being.

About Us:

Ayuda Business Management Solution Inc. is a leading provider of business management solutions, dedicated to delivering exceptional results and unparalleled customer satisfaction. Our team is passionate about innovation, teamwork, and making a positive impact in the industry.

Location: This role is based in Taguig and requires regular onsite presence, making it essential to reside in or around the area.



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