
Digital Workplace Enhancement Specialist
1 day ago
Drive the adoption of digital workplace solutions and enhance employee productivity.
Job Requirements- Stay updated on product roadmaps to identify relevant features for employees.
- Analyze how companies use industry workplace solutions, identifying opportunities for reapplication.
- Assess current solutions utilization and determine adoption/usage baselines.
- Design and execute adoption programs to increase adoption/usage, involving training, communications, and hands-on guidance.
- Deploy new features or execute incremental changes.
- Provide subject matter expertise to support end-user inquiries and issues.
- Bachelor's degree in Computer Science, engineering, or related field or equivalent experience.
- 1-2 years of experience managing workplace productivity tools (Microsoft Office 365, Google Workspace, Zoom, Mural, Mendix).
- 3 years of experience driving service/solution adoption across medium to large enterprises.
- Outstanding communication skills, verbal and non-verbal.
- ITIL foundation certification is preferred.
- Ability to multitask with strong attention to detail.
- Enjoy working in a fast-paced, agile environment as a team player.
- Self-motivated, proactive, requiring little supervisory attention.
- Demonstrated desire to learn and become familiar with new areas of technology.
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