Technical Support Specialist
1 week ago
About Neksjob
Neksjob is a dynamic and growing organization seeking a highly skilled Technical Support Specialist to join our team in Mandaluyong. This role plays a vital part in ensuring seamless customer experiences by providing prompt and efficient technical support.
Estimated Salary: 17,000 - 18,000 PHP per month
Job Responsibilities:
- To respond to incoming calls from customers and provide timely solutions to their queries and concerns
- To troubleshoot technical issues and resolve problems efficiently
- To maintain accurate records of customer interactions and provide feedback to improve services
Qualifications:
- Degree: At least High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
- Skills: Good communication and computer navigation skills
- Experience: With at least 6 months of Customer Service Experience
Why Choose Neksjob?
- Competitive salary
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities
- Promotion within the company
- Comprehensive healthcare benefits
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