Technical Support Specialist

1 week ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time

About Neksjob

Neksjob is a dynamic and growing organization seeking a highly skilled Technical Support Specialist to join our team in Mandaluyong. This role plays a vital part in ensuring seamless customer experiences by providing prompt and efficient technical support.

Estimated Salary: 17,000 - 18,000 PHP per month

Job Responsibilities:

  • To respond to incoming calls from customers and provide timely solutions to their queries and concerns
  • To troubleshoot technical issues and resolve problems efficiently
  • To maintain accurate records of customer interactions and provide feedback to improve services

Qualifications:

  • Degree: At least High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
  • Skills: Good communication and computer navigation skills
  • Experience: With at least 6 months of Customer Service Experience

Why Choose Neksjob?

  • Competitive salary
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities
  • Promotion within the company
  • Comprehensive healthcare benefits


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