Client Services Director

Responsibilities:The Service Delivery Director will be responsible for managing the Service Delivery Operations team in Gratitude Philippines. Key responsibilities include: Driving business growth through effective solution delivery and operational excellence. Managing and developing high-performing teams to achieve business objectives. Leading or supporting...

Job DetailsWe are seeking an experienced Client Services Supervisor to join our operations team. This individual will be responsible for handling client issues and concerns regarding operations and staff performance.This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced...

We are seeking a Service Desk Director to join our team in Taguig, National Capital Region, Philippines.Job DescriptionThe successful candidate will be responsible for managing the service desk function and ensuring seamless delivery of services to our clients.Lead a team of service desk engineers to deliver high-quality services to our clients.Develop and...

Sun Life Financial is looking for a seasoned Performance Driven Call Centre Head to lead our front-line customer service team. In this role, you will be responsible for delivering high-quality services while driving all key performance metrics.Key ResponsibilitiesThe Front-Line Customer Service Director will provide leadership and direction to a high-volume,...

Job Description:We are seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. This critical role involves managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Key...

Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...

About YouWe are seeking a highly motivated and experienced professional with a passion for providing exceptional customer service. As a Sales and Service Director, you will be responsible for:Providing leadership and guidance to the store team to drive sales growth and customer satisfactionDeveloping and implementing sales building plans and...

Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director DeliveryJob Category: Senior ManagementJob Type: Permanent Full TimeWork Location/ Set-up: Taguig/HybridWork shift: Mid Shift/Graveyard ShiftBudget: PHP 250,000Required: 10 years in Service Desk LOB; 5 years as a Director or any equivalent levelPosition Description• These Terms...

Job Summary: The Customer Service Director oversees customer interactions in a corporate banking setting, leading a team to ensure exceptional service delivery and operational efficiency.The ideal candidate will possess strong leadership abilities, excellent communication skills, and a strategic thinking approach. With a focus on quality assurance and...

Tyler Technologies provides information management solutions and services for local governments. As a Client Success Specialist, you will play a key role in assisting clients with their ERP Pro School Suite.Primary ObjectivesUnderstand client requirements, current statuses and updates on issues.Liaise with internal teams to provide timely support to...

At AboitizPower, we seek a seasoned Financial Services Director to join our team. As a key member of our leadership group, you will provide strategic financial guidance and support for mid to long-term investment decisions.The ideal candidate will have a strong background in corporate finance, valuation, equity research, investment banking, and financial...

We are seeking a highly experienced Director of Financial Services to lead our Central Liability Unit, ensuring effective management and compliance with established credit policies and procedures. As a key member of our team, you will play a critical role in shaping our financial services strategy and driving business growth.Key Responsibilities:Manage...

We are looking for a highly skilled Technical Director for Cloud Services to lead our cloud services team.The successful candidate will have a solid understanding of the industry ecosystem with a strong presence and influence in the field.Minimum of 3 years of experience in project operations, including lead generation, opportunity conversion, solution...

We are seeking an experienced Infrastructure Services Director to lead our team at Empower.The successful candidate will be responsible for overseeing the maintenance and service of all facility infrastructure, including electrical systems, HVAC, building control/monitoring systems, and fire life safety systems.Main Objectives:Manage hard services to include...

About UsWe are PMC Philippines, a leading provider of engineering services in the construction industry. Our company is committed to delivering excellence in structural projects, and we are seeking a talented individual to join our team as a Director of Engineering Services.Key Responsibilities:Lead and oversee all service delivery for structural...

Nityo Infotech Services Philippines is seeking a highly skilled Software Project Director to join our team. The successful candidate will oversee multiple software projects simultaneously and ensure that they are completed on time and within budget.The ideal candidate should have extensive experience in software project management and be able to effectively...

Job Overview:We are seeking an experienced Financial Operations Director to lead our BAP team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for driving process improvements and fostering strong relationships with stakeholders.Collaborate with Regional Leads and Global leads to drive strategic...

We are looking for a Customer Service Excellence Director to lead our team in delivering exceptional customer experiences. As a Senior Quality Analyst, you will be responsible for auditing and assessing the work of other Quality Analysts, focusing on identifying trends, enhancing accuracy, and driving continuous improvement in service delivery.Main...

Job DescriptionThe Regional Service Operations Director will be responsible for overseeing the day-to-day delivery of services in the APAC region, ensuring compliance with Application- and Service Level Agreements. This individual will act as the primary point of contact for Lasernet service issues, ensuring prompt resolution and minimal disruption to our...

Sun Life Global Solutions is a leading provider of life insurance and financial services. As a Client Care Representative, you will play a crucial role in delivering exceptional customer experiences to our clients.The ideal candidate will possess strong communication skills, be able to navigate computer systems efficiently, and have the ability to resolve...