Global Service Delivery Lead
7 days ago
The Regional Service Operations Director will be responsible for overseeing the day-to-day delivery of services in the APAC region, ensuring compliance with Application- and Service Level Agreements. This individual will act as the primary point of contact for Lasernet service issues, ensuring prompt resolution and minimal disruption to our customer's business operations.
This role requires strong leadership skills, as the Regional Service Operations Director will oversee teams with multiple stakeholders, including partners, clients, client-partners, and Project Management consultants. Experience working on implementation workflows, requirements gathering, configuration, documentation, testing, training, hyper care (Go Live), etc., is essential.
The ideal candidate will have a customer-centric attitude, excellent communication skills, and a commitment to customer satisfaction. They must also demonstrate an awareness of cultural sensitivities and be able to communicate effectively on global teams.
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Global Delivery Lead
6 days ago
Taguig, National Capital Region, Philippines Vertere Global Solutions Inc Full timeKey ResponsibilitiesAs a Global Delivery Lead at Vertere Global Solutions Inc, your primary responsibilities include overseeing the delivery of projects globally. You will ensure that all project activities are planned, implemented, tracked, and monitored effectively. This includes coordinating with cross-functional teams, managing stakeholder expectations,...
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Service Delivery Lead
4 weeks ago
Taguig, National Capital Region, Philippines Hunters Hub Inc. Full timeQUALIFICATIONS:- Bachelor's Degree- Minimum of 7 years of experience as a Service Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management- Strong experience in writing and publishing Incident Reports.- Proficient in ITIL v3- Strong background in Incident Analysis- Advanced skills in Networking and IT...
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Service Delivery Lead
1 week ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeOverseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...
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Service Delivery Lead
1 week ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc Full timeSpecial Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...
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Service Delivery Lead
4 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeOverseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...
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Service Delivery Lead
4 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc Full timeSpecial Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...
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Service Delivery Lead
2 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc Full timeSpecial Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...
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Service Delivery Manager
24 hours ago
Taguig, National Capital Region, Philippines Jones Lang LaSalle Incorporated Full timeJones Lang LaSalle Incorporated is a leading global real estate services firm that empowers its employees to shape a brighter future. As a Facilities Management Director, you will have the opportunity to work on exciting projects and collaborate with a talented team.About the Role:This position involves managing a team to ensure service delivery standards...
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HR Service Delivery
1 week ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeRESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...
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Operations and Service Delivery Lead
6 days ago
Taguig, National Capital Region, Philippines Globe Telecom, Inc. Full timeOperations and Service Delivery LeadThis key role is responsible for delivering exceptional service quality while minimizing risks and optimizing service availability. The Operations and Service Delivery Lead will work closely with cross-functional teams to ensure seamless delivery of services to our customers.The ideal candidate will possess excellent...
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HR Service Delivery
4 weeks ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeRESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...
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Service Delivery Lead
1 day ago
Taguig, National Capital Region, Philippines Best Reliable Resources Full timeThe ideal candidate for our Service Delivery Lead role will have a strong background in customer service and experience managing teams. The successful candidate will be responsible for ensuring that customer service operations are running smoothly and efficiently.Key ResponsibilitiesOversee customer service operations, including developing and implementing...
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HR Service Delivery
4 weeks ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeKey skillsGlobal PayrollLeadershipPayroll Service DeliveryRESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of...
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IT Delivery Lead
3 days ago
Taguig, National Capital Region, Philippines HCLTech Full timeJoin us at HCLTech as we seek a skilled IT Delivery Lead to support our operations in Taguig, National Capital Region, Philippines.Job OverviewThis role involves ensuring seamless delivery of projects and implementing optimal project delivery structures post-transition/migration phase. The successful candidate will evaluate budget, costs, risks, and staffing...
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HR Service Delivery
1 week ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeRESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...
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IT Service Delivery Lead
3 days ago
Taguig, National Capital Region, Philippines DXC Technology Inc. Full timeAbout the Team:The IT Service Delivery Lead will participate in customer and internal projects, including transformation, and sets expectations with customers and/or internal businesses/end users within defined parameters. This role requires strong communication skills and ability to handle and coordinate escalations to proper...
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HR Service Delivery
4 weeks ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeRESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...
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HR Service Delivery
1 week ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeRESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...
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Service Delivery Lead
2 days ago
Taguig, National Capital Region, Philippines Michael Page Full timeJob DescriptionThe Customer Service Manager will lead a team of customer service professionals in delivering exceptional service to clients. This role requires strong leadership and management skills, as well as the ability to implement process improvements and drive results.About the RoleThis is an exciting opportunity for a seasoned professional to join...
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Hybrid Sales Team Lead
3 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full timeAs a Sales Department member at The Lead Realty, you will be responsible for daily tasks such as client communication, sales activities, and training new team members. This is a full-time hybrid role, with the primary location at the Bonifacio Global City office and some work from home arrangements acceptable.We require a strong communicator with background...