Customer Service Specialist

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time

Neksjob Job Description

Company Overview

Neksjob is a leading company in the industry, committed to delivering exceptional customer experiences.

Salary

The estimated salary for this position is between $35,000 and $55,000 per year, depending on experience and location.

Job Description

We are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for handling concerns and complaints regarding goods and services.

You will provide guidance and technical support to consumers, assisting them with returns, upgrades, and purchases. Your primary work setting will be from a residence, call center, or office environment.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks and prioritize responsibilities
  • Strong problem-solving and analytical skills
  • Proficiency in using software applications and technology
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

Benefits

Neksjob offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.

Others

This is a full-time position with regular working hours. If you are a motivated and customer-focused individual, we encourage you to apply.



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