Employee Advocate

2 days ago

Manila, National Capital Region, Philippines beBeeEmployee Full time $1,500 - $2,000
Human Resources Generalist

The ideal candidate will be responsible for providing exceptional service to employees, handling a high volume of inquiries and transactions in a timely manner.

Key Responsibilities:

  • Answer employee queries and process transactions with accuracy and efficiency.
  • Collaborate with managers and employees to resolve policy and procedural issues.
  • Utilize Standard Operating Procedures (SOPs) and Detailed Task Procedures (DTPs) to complete employee transactions.
  • Meet performance targets for timeliness and quality in query resolution.
  • Stay up-to-date with company policies and procedures.
  • Transfer complex cases to relevant leads or counterparts as needed.
  • Escalate high-priority cases for immediate attention.

Requirements:

  • Bachelor's Degree Holder.
  • At least 1-year experience in HR Helpdesk role, delivering services, preferably from a shared service center environment.
  • Hands-on experience on BambooHR ATS.
  • Experience working with Workday and workflow systems (ServiceNow, Zendesk etc).
  • Strong problem-solving skills, ability to manage conflict and attention to detail.
  • Passionate about employee experience, energetic and driven to efficiently manage resolution of every employee query.

  • Employee Benefits Advocate

    2 days ago

    Manila, National Capital Region, Philippines beBeeBenefits Full time ₱900,000 - ₱1,200,000

    About the RoleThis Benefits Specialist role is pivotal in our organization, responsible for providing employer support for benefit inquiries from assigned customers in North America.The ideal candidate will have excellent analytical and problem-solving skills, with a strong understanding of US benefit compliance and regulatory requirements.Key...

  • Customer Support Advocate

    2 weeks ago

    Manila, National Capital Region, Philippines Ignition Full time

    OverviewCustomer Support Advocate (18 months contract) at Ignition. We are looking for a Customer Support Advocate to join Ignition on an 18-month fixed term contract. You will be the first point of contact for our clients, owning customer communications from initial request through to resolution.Ignition is a platform for professional services that...

  • Customer Support Advocate

    2 days ago

    Manila, National Capital Region, Philippines beBeeCustomerSupport Full time ₱40,000 - ₱60,000

    Customer Support ProfessionalWe are seeking an experienced and detail-oriented individual to fill the role of Customer Support Advocate.This fixed term contract position will provide exceptional customer support, maintain a high level of product knowledge, and scale our support function as we continue to grow.Key responsibilities include:Becoming an expert...

  • Sales Driven Customer Advocate

    2 days ago

    Manila, National Capital Region, Philippines beBeeCustomer Full time ₱3,000,000 - ₱4,000,000

    Job DescriptionApollo is seeking a high-performing Sales-Driven Representative to drive revenue and accelerate conversions through real-time chat interactions.This role involves playing a key part in driving revenue by identifying buying signals, delivering persuasive product insights, and converting interest into sales. The ideal candidate will be a product...

  • Open Source Software Developer Advocate

    2 days ago

    Manila, National Capital Region, Philippines beBeeDeveloper Full time $150,000 - $200,000

    Job DescriptionWe are seeking a highly skilled and passionate Open Source Software Developer Advocate to join our team. As a key member of our developer relations team, you will play a critical role in shaping the future of open source software development.Your primary responsibility will be to engage with open source communities and developer-centric...

  • Customer Support Advocate

    1 week ago

    Manila, National Capital Region, Philippines Ignition Full time $40,000 - $80,000 per year

    Company Description Who we are:Founded in 2013, Ignition is a platform for professional services that empowers businesses to get paid faster, and run smarter. Ignition automates and optimizes proposals, client agreements, billing and payment collection to put an end to late payments, unbilled work and mundane repetitive admin.Ignition also integrates with...

  • Customer Support Advocate

    1 week ago

    Manila, National Capital Region, Philippines Ignition Full time $60,000 - $80,000 per year

    Who we are:Founded in 2013, Ignition is a platform for professional services that empowers businesses to get paid faster, and run smarter. Ignition automates and optimizes proposals, client agreements, billing and payment collection to put an end to late payments, unbilled work and mundane repetitive admin.Ignition also integrates with leading apps such as...

  • Human Resources Advocate

    1 week ago

    Manila, National Capital Region, Philippines beBeePeopleExperience Full time $40,000 - $80,000

    Our company is seeking a professional to fill the role of People Experience Support. As a key member of our team, you will be responsible for ensuring that all employee inquiries and concerns are addressed in a timely and accurate manner.This is an exciting opportunity to work collaboratively with various teams and departments to drive resolution and deliver...

  • Senior Client Solutions Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeCustomer Full time ₱900,000 - ₱1,200,000

    Customer Experience AdvocateJob Description:We are seeking a highly skilled professional to join our team as a Customer Experience Advocate. This role is responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.The ideal candidate will have excellent communication and interpersonal skills,...

  • Talent Advocate

    2 days ago

    Manila, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱2,441,000 - ₱4,843,500

    Talent Connect - Specialist, Customer SuccessOverview:This role focuses on delivering exceptional customer experiences through high-volume calling and effective communication. As a specialist in customer success, you will be responsible for managing customer contacts and providing timely resolutions to their queries.Key Responsibilities:Manage high volume of...