Sales Driven Customer Advocate

2 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱3,000,000 - ₱4,000,000
Job Description

Apollo is seeking a high-performing Sales-Driven Representative to drive revenue and accelerate conversions through real-time chat interactions.

This role involves playing a key part in driving revenue by identifying buying signals, delivering persuasive product insights, and converting interest into sales. The ideal candidate will be a product expert and strategic seller who can deeply understand customer pain points, offer consultative solutions, and influence purchasing decisions during every touchpoint.

Responsibilities:
  • Drive revenue through live chat by identifying buying signals, delivering persuasive product insights, and converting interest into sales.
  • Go above and beyond to ensure client satisfaction and success at all times.
  • Own the sales conversation from inbound inquiry to conversion, ensuring customers quickly realize the value of Apollo.
  • Proactively upsell and cross-sell relevant product features that match the customer's business goals.
  • Meet or exceed chat-to-close rate targets, monthly revenue quotas, and other performance KPIs.
  • Respond to inquiries within 30 seconds via chat and 4 hours via email, delivering speed and precision that drives customer confidence.
  • Capture and follow up on opportunities surfaced through support interactions, feature requests, and product updates.
  • Be the customer's internal advocate, collaborating with Product and Sales to reduce friction and improve experience.

We are looking for a highly motivated individual who is passionate about helping people and guiding conversations. If you have excellent English communication skills, both written and verbal, and a proven history of achieving top performance, we want to hear from you.

Requirements

To succeed in this role, you will need:

  • At least 1-2 years of experience working in a customer-facing role (support, sales, or similar).
  • Excellent English communication skills, both written and verbal.
  • Proven history of achieving top performance.
  • Organized, proactive, and comfortable juggling multiple conversations at once in a fast-paced environment.
  • Customer-centric, working to understand the questions that customers ask to help them resolve their business.
  • Clear and confident written communication skills, especially in live chat or email settings.
  • Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.
Benefits

We offer a range of benefits to our employees, including:

  • A dynamic and inclusive work environment.
  • The opportunity to work with a cutting-edge technology platform.
  • Ongoing training and development opportunities.
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, retirement savings, and more.

We are committed to creating a diverse and inclusive workplace culture where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and perspectives.

If you are a motivated and results-driven individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.

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