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Senior Operations Manager

1 month ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Job Summary

We are seeking a skilled Senior Operations Manager to join our team at TASQ Staffing Solutions. The ideal candidate will have experience in banking operations, specifically in the domain of dispute resolution. The selected candidate will be responsible for managing a team of professionals and overseeing the resolution of disputes in a timely and efficient manner.

Key Responsibilities
  • Supervise a team of operations professionals and provide guidance on dispute resolution procedures.
  • Develop and implement effective strategies for managing disputes in the banking domain.
  • Collaborate with cross-functional teams to identify and address areas of improvement in dispute resolution processes.
  • Maintain accurate records of dispute resolution activities and provide regular updates to management.

Requirements
  • Bachelor's degree in a related field, such as business administration or operations management.
  • Minimum of 2-3 years of experience in banking operations, with a focus on dispute resolution.
  • Excellent communication and leadership skills, with the ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills, with the ability to identify and address areas of improvement in dispute resolution processes.