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Customer Retention Specialist

1 week ago


Mandaue City, Central Visayas, Philippines Rentokil Initial Full time

Rentokil Initial is an international business services company employing 62,900 colleagues across 90 countries. We strive to protect people and enhance lives by providing pest control, improving hygiene, and enhancing interior spaces with plants and scenting. Our team of experts invests in training, science, innovation, and technology to deliver high-quality services to our customers.

We are seeking a talented CUSTOMER RETENTION SPECIALIST to join our team. As a key member of our organization, you will be responsible for managing customer relationships and ensuring customer satisfaction. Your primary objective will be to develop and implement effective strategies to retain customers and increase revenue.

We are looking for a candidate with excellent communication skills, a strong understanding of customer relationship management, and the ability to work independently. If you have a passion for customer retention and a desire to succeed in a fast-paced environment, we encourage you to apply for this exciting opportunity.

The ideal candidate will have:

  • A bachelor's degree in a related field, such as agriculture or business administration.
  • 2-3 years of experience in sales or account management.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.

In addition to a competitive salary and benefits package, we offer:

  • HMO (Health Insurance)
  • Group Personal Accident Insurance
  • Group Term Life Insurance
  • 13th Month Pay
  • Paid Non-working holidays.