Customer Service Professional

18 hours ago

Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱212,500 - ₱337,500
Job Overview

We are seeking a highly motivated and customer-focused professional to provide exceptional service to our clients, resolve customer inquiries and concerns, and work collaboratively with colleagues to achieve business objectives.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Address billing concerns and resolve disputes
  • Deliver excellent service to internal and external customers
  • Collaborate with colleagues to achieve business goals
Requirements:
  • At least 6 months of continuous customer-facing experience in a similar industry
  • English speaking skills close to native level, minimal accent
  • Strong customer service skills and high level of professional ethics
  • Energetic, fun, and confident personality
  • Able to work full-time night shift and flexible schedules
Benefits Package:
  • Medical/Dental coverage after 1 month, plus FREE HMO coverage for 1 dependent after 6 months
  • Life insurance program
  • Weekly in-house massages
  • Cash incentives for successfully referring friends and relatives
  • Career development opportunities
  • Service incentive leave program
  • Annual salary increase based on performance
  • Fun and family-like working environment
  • Quarterly team outings
  • Free coffee and hot chocolate
  • Cozy sleeping lounge and canteen
  • Excellent office location

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