Customer Service Representative

1 day ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱1,500,000 - ₱2,500,000
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional support experience to our customers through various communication channels.

This is an exciting opportunity for individuals who are passionate about delivering top-notch customer service, working in a fast-paced environment, and continuously learning and growing with our company.

In this role, you will be part of a dynamic team that values teamwork, open communication, and mutual respect. If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.

Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns via phone, chat, and email
  • Utilize problem-solving skills to resolve customer issues and improve overall satisfaction
  • Collaborate with internal stakeholders to ensure seamless customer support experience
  • Meet or exceed productivity and quality standards in a high-volume environment
Requirements
  • Bachelor's degree in any field; or High school graduate with at least one year of customer service experience
  • Strong communication and interpersonal skills
  • Able to work in a team-oriented environment
  • Familiarity with CRM software and customer support tools
  • Availability to work varying shifts, including weekends and holidays
Benefits
  • Competitive compensation package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
What We Offer

We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development. Our company culture values teamwork, open communication, and mutual respect, making it an excellent place to work for individuals who are passionate about delivering exceptional customer service.

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