Customer Service Professional

1 day ago


Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱600,000 - ₱1,200,000
Customer Service Associate Job Description

This role involves interacting with customers via various channels, including phone calls and digital communication. As a Customer Support Associate I, you will provide timely support and resolution to customer inquiries related to products or services.

Key Responsibilities:
  • Ensure customer service meets contractual performance standards.
  • Clarify customer requirements and use decision-support tools to resolve issues effectively.
  • Listen attentively to customer needs and concerns, demonstrating empathy and building rapport.
  • Greet customers in a courteous and professional manner using agreed-upon procedures.
  • Maintain basic knowledge of client products and services.
  • Prepare accurate work records, including notations as required.
  • Participate in activities to improve customer satisfaction and business performance.
  • Offer additional products or services.
  • Track and document information in the call tracking database.
  • Refer customer inquiries to published materials, secondary sources, or senior staff.
Candidate Requirements:
  • A high school diploma and three to six months of relevant experience are preferred.
  • Courteous with a strong customer service orientation.
  • Strong computer navigation skills and PC knowledge.
  • Effective written and verbal communication skills.

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