Caregiver Scheduling Coordinator

7 days ago

Tanauan, Calabarzon, Philippines beBeeScheduler Full time ₱40,000 - ₱80,000

Seamless client care is at the core of this role as a Homecare Scheduler.

">Key Responsibilities:
  • Assign caregivers based on client needs, skills, and availability, planning for staffing gaps.
  • Adjust schedules for emergencies, last-minute absences, and urgent client needs.
  • Communicate schedule changes to caregivers and clients, offering incentives for hard-to-fill shifts.
  • Act as the main contact for caregivers, handling availability, assignments, and policy updates.
  • Address client inquiries and assist with onboarding new clients into the scheduling system.
  • Maintain accurate records in scheduling software, tracking availability and backup schedules.
  • Resolve scheduling conflicts and caregiver disputes efficiently.
  • Keep financial records updated in QuickBooks, auditing and reconciling reports.
  • Manage accounts payable, verify caregiver timesheets, and ensure accurate payroll processing.
  • Ensure timely invoicing and payment collection from clients.

Week 1 – Immediate Tasks & Onboarding:

  • Get onboarded to company processes, scheduling software, and caregiver-client matching protocols.
  • Shadow senior team members to understand workflow and client expectations.
  • Begin managing lower-risk scheduling assignments under supervision.
  • Develop familiarity with caregiver profiles, availability, and specific client care needs.
  • Attend daily scheduling meetings and start contributing to coverage solutions.
Required Skills and Qualifications:
  • At least 1-2 years of experience as a Homecare Scheduler, client relations in the homecare or healthcare industry.
  • Experience using scheduling software and ability to manage 75 clients and 300 hours of schedules.
  • Background experience in Financial and Project Management is a plus
  • Background experience in Bookkeeping, QuickBooks and P&L preparation.
  • Strong time management and communication skills.
Benefits:
  • Competitive salary.
  • Remote work opportunities.
  • Generous paid time off.
  • Direct mentorship.
  • Ongoing access to resources for professional growth.
  • Global networking opportunities.
  • Flexible work-life balance.
Our Recruitment Process:
  1. Application submission.
  2. Initial screening.
  3. Top-grading interview.
  4. Skills assessment.
  5. Client interview.
  6. Job offer extension.
  7. Client onboarding.

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