Tier 2 Technical Support Specialist

Job OverviewKDCI Outsourcing is seeking a skilled and customer-focused technical support specialist to join its growing IT team. This hands-on role involves delivering advanced support across various platforms, ensuring compliance with security protocols, and providing exceptional service to end-users.Key ResponsibilitiesProvide Tier 2/3 technical assistance...

Remote IT Specialist"> RemoteVA is seeking a highly skilled IT specialist to support clients with Microsoft Admin Portals, VOIP systems, and Windows-based environments. This role demands strong technical expertise, problem-solving skills, and the ability to work independently in a remote setup.Manage and maintain Microsoft 365 Admin Portals (users, licenses,...

Key ResponsibilitiesMonitor and manage SD-WAN infrastructure (Cisco Viptela, VMware VeloCloud, Fortinet, Silver Peak, etc.).Troubleshoot and resolve network incidents, connectivity issues, and performance problems.Perform configuration, upgrades, and policy changes in customer SD-WAN environments.Work with ISPs and vendors to resolve WAN and circuit-related...

Technical Support Representative, Tier 2This is a technical support role that requires strong communication and problem-solving skills. The ideal candidate will have experience in customer support and be able to work effectively in a team environment.The Technical Support Representative, Tier 2 will assist the Tier 1 Support team by providing detailed...

Job DescriptionWe are seeking a skilled Technical Support Representative to join our team. In this role, you will be responsible for providing world-class technical support to our customers via telephone, email, and chat.You will work closely with our internal teams to ensure that our customers receive the highest level of support and satisfaction. This...

At Rival, we're transforming how companies hire, onboard, and grow talent by making HR processes smarter, faster, and more agile. We enable organizations to simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity.The Technical Support Specialist provides expert-level technical assistance and exceptional service to Rival's...

At Rival, we're transforming how companies hire, onboard, and grow talent by making HR processes smarter, faster, and more agile. We enable organizations to simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity.The Technical Support Specialist provides expert-level technical assistance and exceptional service to Rival's...

Pacvue is the leading software suite for eCommerce advertising, sales and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart and other marketplaces.Our team is seeking an advanced technical support specialist to provide high-level technical assistance and maintain operational continuity across our...

IT Support ProfessionalThe primary objective of this role is to provide high-quality technical support services to ensure the smooth operation of IT systems.Key responsibilities include:Resolving Tier 1 and select Tier 2 technical issues in a timely and professional mannerConfiguring and deploying new Windows devices using Autopilot and Intune policiesA...

Job Title: Technical Expert - Customer Support and Digital ServicesThis role requires a high level of technical expertise in troubleshooting, domain specialization, and case mentoring for other team members.Key Responsibilities:Serve as the highest-level product critical issue point before cases move to senior specialists and product/technology teams.Conduct...