Senior Technical Support Specialist

1 day ago

Taguig, National Capital Region, Philippines beBeeProfessional Part time $18,000 - $27,000
Remote IT Specialist">

RemoteVA is seeking a highly skilled IT specialist to support clients with Microsoft Admin Portals, VOIP systems, and Windows-based environments. This role demands strong technical expertise, problem-solving skills, and the ability to work independently in a remote setup.

  • Manage and maintain Microsoft 365 Admin Portals (users, licenses, security policies)
  • Configure, monitor, and troubleshoot VOIP phone systems and call routing
  • Support and maintain Windows systems including user accounts, remote access, and patching
  • Provide Tier 1-2 support and incident resolution
  • Document processes and technical procedures

Required Skills:

  • At least 3 years of experience in IT systems administration or support
  • Strong hands-on experience with Microsoft Admin Portals and Windows environments
  • Working knowledge of VOIP systems (setup, call flow, SIP configuration, etc.)
  • Ability to work independently with minimal supervision
  • Strong communication and documentation skills

Benefits:

  • Work Setup: Remote / Work from Home
  • Schedule: Part-time, flexible hours - Subject to change
  • Opportunity for professional growth and development

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