Operational Excellence Professional

1 week ago

Taguig, National Capital Region, Philippines beBeeOperations Full time $80,000 - $100,000

Job Title

An operational excellence professional is needed to optimize tools, systems, and workflows that drive business operations.

  • Key Responsibilities:
  • Optimize internal tools and user enablement by designing, configuring, maintaining, and continuously improving company-wide tools to support scalable operations.
  • Support the rollout and adoption of tools and systems through training, documentation, and ongoing user enablement.
  • Improve processes and workflows by collaborating with stakeholders to gather requirements, streamline workflows, and ensure alignment with business goals and operational standards.
  • Generate insights through data and reporting by conducting analysis and maintaining dashboards to provide performance insights, track KPIs, and support operational decision-making.
  • Support change and project execution by assisting with change management efforts and cross-functional projects related to tooling, automation, and process optimization.
  • Ensure compliance and continuous improvement by contributing to internal and external audits, supporting reviews on the application of operational standards, and promoting a culture of continuous improvement.

Requirements

  • Bachelor's degree in Business Administration, Operations, Data Analytics, IT, Engineering or a related field.
  • 2–4 years of experience in tools and systems optimization, process improvement and automation, or business systems support in fast-paced IT industry or software environment.
  • Proven hands-on experience configuring and improving collaboration and process tools like Jira, Confluence, HubSpot or similar platforms to support workflow automation and operational efficiency.
  • Proven hands-on experience using reporting and analytics tools like Microsoft Power BI (or equivalent) to build dashboards, track KPIs, and generate insights that support data-driven decision-making.
  • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders.
  • Strong written and verbal communication skills.
  • High attention to detail with a continuous improvement mindset.

Nice to Have

  • Familiarity with automation platforms (e.g., Power Automate), AI-enhanced tools, or project coordination experience.
  • Project coordination or Agile project management experience.

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