Customer Experience Champion

17 hours ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time
About Neksjob Philippines

At Neksjob Philippines, we are dedicated to providing exceptional customer service that exceeds expectations.

Key Responsibilities
  • Answer incoming calls from customers in a timely and efficient manner.
  • Resolve customer inquiries and requests in a professional and courteous manner.
  • Ensure customer requests are handled appropriately and meet deadlines.
  • Utilize client-based tools and applications for customer management and servicing.
  • Provide cutting-edge service in a friendly, confident, and knowledgeable manner.
Why Choose Us?
  • We offer a competitive salary package that reflects your skills and experience.
  • Our exciting performance bonuses and account-specific allowances provide additional opportunities for growth and recognition.
  • We prioritize career advancement opportunities, enabling you to develop new skills and take on new challenges.
  • Promotions within the company are encouraged and supported.
  • Comprehensive healthcare benefits ensure your well-being and peace of mind.
Requirements
  • A minimum of a high school diploma or equivalent (old curriculum) or a senior high school diploma is required.
  • Excellent communication skills are essential for success in this role.
  • Proficiency in computer and internet navigation is necessary for effective customer management and servicing.
  • A willingness to work on-site is required.


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