Be a Customer Experience Ambassador

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Company Overview
Neksjob is a dynamic organization committed to delivering exceptional customer experiences. We strive to build long-lasting relationships with our clients, and our team members play a vital role in achieving this goal.

Job Summary
We are seeking an enthusiastic and detail-oriented individual to join our team as a Customer Experience Ambassador. This role involves providing top-notch support to our customers through various communication channels.

Key Responsibilities
Our ideal candidate will be responsible for:
  1. Responding to incoming calls from customers in a timely and professional manner
  2. Answering questions and inquiries related to our products or services
  3. Troubleshooting problems and providing effective solutions
  4. Providing information and handling complaints regarding our organization's offerings

Qualifications
To succeed in this role, you should possess the following qualifications:
  • At least a High School Graduate (old curriculum)
  • A minimum of 6 months international voice experience
  • Willingness to work onsite
  • Excellent English communication skills
  • Exceptional customer service, problem-solving, and multitasking skills

Benefits
We offer a comprehensive package that includes:
  • Paid training to ensure your success in this role
  • A competitive salary plus allowances
  • Monthly performance incentives to reward your hard work
  • Career development and advancement opportunities to help you grow professionally

Based on industry standards and location, we estimate the salary range for this position to be around $25,000 - $35,000 per annum.

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