
Strategic Insights Manager
1 day ago
The ideal candidate will oversee and manage a team focused on providing actionable insights and aiding strategic decision-making.
Key Responsibilities:- Develop and implement business intelligence delivery infrastructure to drive organizational strategy.
- Maintain and provide a suite of tools for efficient and effective analytics.
- Support Client Success teams and Support functions' BI needs by leading technical delivery and administration of BI solutions.
- Drive organizational strategy and forecasts through improved analysis methodologies.
- Lead cross-functional project teams to identify critical priorities and recommendations.
- Define key processes, timelines, and milestones.
- Design, develop, and implement KPI concepts, tools, and reports to create transparency on business and process performance.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management
- Industries: IT Services and IT Consulting, Telephone Call Centers
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