Anaplan Support Expert

2 days ago


Cebu City, Central Visayas, Philippines beBeeExpertise Full time $7,200 - $7,800

Anaplan Support Expert Role Overview

Key Responsibilities:

  • Act as the primary point of contact for client inquiries related to Anaplan.
  • Troubleshoot and resolve both technical and functional issues in a timely manner.
  • Maintain and enhance supported Anaplan models, including minor changes and updates.
  • Manage the full support ticket lifecycle using internal tools and in accordance with SLAs.
  • Work collaboratively with consultants and technical teams on escalated or complex issues.
  • Deliver user training and help reinforce best practices across client teams.
  • Contribute to internal knowledge base and documentation to support team efficiency.

We offer a competitive compensation package, flexible work policy with remote and hybrid options, health insurance and wellness benefits, exposure to international projects with leading global organizations, and a collaborative and innovation-driven work culture.

Required Skills and Qualifications:

  • Excellent communication and client engagement skills.
  • Analytical and service-oriented abilities.
  • Ability to troubleshoot and resolve technical and functional issues.
  • Strong problem-solving skills.
  • Collaborative mindset and ability to work effectively with cross-functional teams.

A highly motivated and detail-oriented individual with a passion for driving business success through Anaplan is ideal for this role. The successful candidate will have excellent analytical and service-oriented abilities, as well as strong problem-solving skills and a collaborative mindset.



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