Logistics Business Development Specialist
1 month ago
At SAMLEX Global Services, we're passionate about delivering exceptional logistics solutions to our clients. As a Sales Coordinator, you'll play a vital role in building strong relationships with our customers and ensuring their satisfaction.
Job OverviewThis role involves providing essential support to our Pricing department and internal customers by facilitating communication regarding our services and pricing coordination. You'll be responsible for reaching out to current and potential customers to build strong relationships and ensure high levels of customer satisfaction.
Main Responsibilities- Maintains relationships with existing clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Sells the services by establishing contact and developing relationships with customers.
- Contacts potential and existing customers to inform them about our company's services and promotions.
- Prepares weekly reports as may be required.
- Ensures all customer calls/ visits/ and complaints are recorded with timely closure and valid root causes.
To be successful in this role, you'll need:
- A graduate degree in marketing or equivalent.
- Experience in Freight Forwarding / Logistics Customer Servicing.
- Excellent written and verbal English skills.
- 1 to 2 years of work experience in the field of Sales or Customer Servicing.
- Computer literacy; Strong proficiency in Microsoft Excel, Word, and Outlook.
- The ability to work well in a fast-paced environment.
We offer a competitive salary range of $40,000 - $60,000 per annum, depending on experience. Additionally, you'll enjoy a dynamic and supportive work environment with opportunities for growth and development.
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