Global Logistics Operations Coordinator

1 day ago


Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full time
Job Overview

SAMLEX Global Services is seeking a highly skilled Global Logistics Operations Coordinator to join our team. This role plays a crucial part in ensuring seamless logistics operations, and we are looking for someone who can excel in this position.

Key Responsibilities:

• Enter and record cargo or shipment information into the logistics system accurately, guaranteeing up-to-date data for further processing.

• Analyze and provide statistics on shipments, including weight, destination, quantity, type, and charge, ensuring transparency and efficiency in our operations.

• Communicate effectively with clients and customers, responding promptly to their queries and providing top-notch service. This includes coordinating the delivery of items, reporting on processing status, and offering feedback as necessary.

• Perform administrative tasks such as filing and documentation, maintaining accurate records, and following up on under-processing shipments to ensure timely resolution.

• Provide exceptional customer support by answering phone calls, emails, and addressing any queries or concerns that may arise.

• Collaborate with clients to arrange logistics services at their site, demonstrating adaptability and flexibility in meeting their needs.

• Work closely with higher-level management to assess and serve other logistics operations, identifying areas for improvement and implementing solutions as required.

• Oversee the formalities involved in clearing cargo or shipments at ports, guaranteeing compliance with regulations and efficient clearance processes.

Requirements:

• Bachelor's degree in Business Management or equivalent field.

• Experience in customer relations, shipping, transport, and logistics, or similar fields, is essential for this role.

• Proficiency in using computer software, including Microsoft Office and Windows, is necessary for effective task management and communication.

• Excellent written and verbal communication skills in English language are required for successful collaboration with clients and internal teams.

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