Revenue Generator Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeCustomer Full time ₱900,000 - ₱1,200,000
Key Role in Revenue Generation:

This Accounts Receivable Representative position is a crucial part of securing revenue generated by the sales organization, building strong customer relationships, and fostering positive interaction to drive ongoing relationships.

  • Contact business-to-business (B2B) customers via phone, email, or fax to discuss outstanding invoices and billing issues, ensuring timely resolution and minimizing any potential financial impact on the company.
  • Manage a portfolio of accounts ranging from 300 to 600, with a suggested activity of approximately 40 customer contacts per day, to maintain effective communication and ensure maximum payment recovery.
  • Negotiate customer payment terms as needed based on assessment of account status, working closely with internal stakeholders to identify areas for improvement and optimize cash flow.
  • Develop and maintain strong relationships with customer accounts, promoting Softchoice's receivable policy and ensuring consistent application across all customer interactions.
  • Collaborate with internal sales reps to proactively address payment issues, leveraging expertise to resolve complex problems and minimize delays.
  • Document and track collections activity, utilizing data from monthly aging reports to inform decision-making and drive process improvements.
Essential Qualifications:
  • A degree in Accounting or Finance or relevant experience, demonstrating a solid understanding of fundamental accounting principles.
  • Two to three years of experience in corporate B2B collections, focusing on medium to enterprise-level customers, with a proven track record of successful collections and relationship-building.
  • Experience with the Accounts Receivable escalation process, showcasing ability to take initiative and resolve account issues efficiently.
  • Strong Microsoft Word and Excel skills, enabling effective document preparation and data analysis.
  • Excellent verbal and written communication skills, with the ability to build rapport with customers and internal stakeholders alike.

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