Lead Revenue Growth Specialist

23 hours ago

Mabalacat, Central Luzon, Philippines beBeeGrowth Full time $60,000 - $100,000

Revenue Growth Opportunity

A leading go-to-market solution trusted by over 500,000 companies is seeking a skilled professional to drive revenue growth through live chat.

The Role:

  • Identify buying signals and deliver persuasive product insights to convert interest into sales.
  • Ensure client satisfaction and success at all times by going above and beyond.
  • Own the sales conversation from inbound inquiry to conversion, ensuring customers quickly realize the value of the solution.
  • Proactively upsell and cross-sell relevant product features that match the customer's business goals.
  • Meet or exceed chat-to-close rate targets, monthly revenue quotas, and other performance KPIs.
  • Respond to inquiries within 30 seconds via chat and 4 hours via email, delivering speed and precision that drives customer confidence.
  • Capture and follow up on opportunities surfaced through support interactions, feature requests, and product updates.
  • Collaborate with Product and Sales to reduce friction and improve experience, acting as the customer's internal advocate.

What We're Looking For:

  • At least 1-2 years of experience working in a customer-facing role (support, sales, or similar), with a passion for helping people and guiding conversations.
  • Excellent English communication skills, both written and verbal.
  • Proven history of achieving top performance.
  • Organized, proactive, and comfortable juggling multiple conversations at once in a fast-paced environment.
  • Customer-centric, working to understand the questions that customers ask to help them resolve their business.
  • Clear and confident written communication skills, especially in live chat or email settings.
  • Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.

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